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Wonda Farmer

@wondafarmer

Experienced Business Systems Analyst bridging business needs and IT delivery through requirements, workflows, and testable releases.

United States
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What I'm looking for

I’m looking for a Business Systems Analyst role where I can bridge business and IT—eliciting requirements, driving workflow clarity, coordinating UAT/SIT, managing RAID in Azure DevOps, and delivering well-documented, adoption-ready releases.

I’m a Business Analyst and Business Systems Analyst known for translating business needs into clear requirements, process flows, testable specifications, and implementation support. I keep delivery aligned from discovery through release by connecting stakeholders, risks, and outcomes into actionable plans.

Over multiple roles spanning insurance operations and healthcare-adjacent systems, I lead requirements elicitation and workflow analysis—building user stories, acceptance criteria, and gap analyses that engineering teams can execute. I also support SDLC activities including walkthroughs, approvals, implementation actions, and issue research.

I’ve coordinated UAT/SIT efforts, created test scripts and test cases, managed defect tracking, and monitored release readiness. I use SQL and Excel validation to confirm outputs, improve reporting accuracy, and identify data or process issues before release.

Beyond analysis, I document current/future state processes and training materials to drive adoption and readiness. I’ve also rebuilt and validated legacy spreadsheet-based reporting logic during transformation work and acted as a liaison between business users and technical teams, ensuring cross-functional clarity and momentum.

Experience

Work history, roles, and key accomplishments

Transamerica logoTR

Case Coordinator / Underwriting Analyst

Jan 1991 - Jan 2004 (13 years)

Managed complex insurance case workflows, coordinated escalations, and ensured accurate, timely case movement across underwriting and operations teams. Verified data quality, trained team members, and provided process guidance during workflow and system changes.

Education

Degrees, certifications, and relevant coursework

Wonda hasn't added their education

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Tech stack

Software and tools used professionally

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