Wonda Farmer
@wondafarmer
Experienced Business Systems Analyst bridging business needs and IT delivery through requirements, workflows, and testable releases.
What I'm looking for
I’m a Business Analyst and Business Systems Analyst known for translating business needs into clear requirements, process flows, testable specifications, and implementation support. I keep delivery aligned from discovery through release by connecting stakeholders, risks, and outcomes into actionable plans.
Over multiple roles spanning insurance operations and healthcare-adjacent systems, I lead requirements elicitation and workflow analysis—building user stories, acceptance criteria, and gap analyses that engineering teams can execute. I also support SDLC activities including walkthroughs, approvals, implementation actions, and issue research.
I’ve coordinated UAT/SIT efforts, created test scripts and test cases, managed defect tracking, and monitored release readiness. I use SQL and Excel validation to confirm outputs, improve reporting accuracy, and identify data or process issues before release.
Beyond analysis, I document current/future state processes and training materials to drive adoption and readiness. I’ve also rebuilt and validated legacy spreadsheet-based reporting logic during transformation work and acted as a liaison between business users and technical teams, ensuring cross-functional clarity and momentum.
Experience
Work history, roles, and key accomplishments
Business Systems Analyst Consultant II
National General Insurance Group
Jan 2025 - Jan 2026 (1 year)
Built UAT plans and SIT-based test scenarios aligned to documented requirements, release objectives, and business outcomes. Managed RAID items in Azure DevOps and coordinated cross-team dependencies to support on-time delivery.
Gathered business requirements, analyzed workflows, and supported system enhancement and modernization efforts. Performed SQL and Excel validation, coordinated UAT, and delivered training materials to improve rollout readiness and adoption.
Gathered and documented business and system requirements for products, platform enhancements, and compliance changes. Supported SDLC test planning and implementation, using SQL validation and root-cause analysis to reduce processing errors and improve reliability.
Managed complex insurance case workflows, coordinated escalations, and ensured accurate, timely case movement across underwriting and operations teams. Verified data quality, trained team members, and provided process guidance during workflow and system changes.
Education
Degrees, certifications, and relevant coursework
Wonda hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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