SBShakira Battle
@shakirabattle
Analytical professional with 7 years of experience seeking Analyst role.
United StatesWhat I'm looking for
I am an analytical professional with over seven years of experience in the insurance and financial sectors, specializing in data reporting and KPI dashboard creation. My work has consistently enhanced operational efficiency and improved financial outcomes. At The Hartford Fire Insurance Company, I successfully created and delivered data reports that improved operational visibility and reduced claim cycle times by 20%, generating over $120K in annual savings.
My expertise extends to risk identification and mitigation, process redesign, and strategic communication. I have developed performance dashboards using Power BI that inform executive decisions and drive financial improvements. My previous role as a Disability Analyst at Guardian Life Insurance Company involved managing high-volume claims and conducting thorough analyses to guide process improvements, resulting in a 40% reduction in service escalations.
Experience
Work history, roles, and key accomplishments
Licensed Property Claims Analyst
The Hartford Fire Insurance Company
Jan 2022 - Present (3 years 5 months)
Created and delivered data reports that improved operational visibility and reduced claim cycle times by 20%, generating over $120K in annual savings. Developed performance dashboards using Power BI to inform executive decisions and improve financial outcomes.
Disability Analyst
Guardian Life Insurance Company
Aug 2019 - Present (5 years 10 months)
Managed over 40 high-volume claims, ensuring policy compliance and protecting assets exceeding $150K. Conducted thorough analyses of claims performance to guide process improvements and enhance cross-functional coordination.
Guest Service Manager
Target
Aug 2017 - Present (7 years 10 months)
Trained over 50 employees, increasing productivity by 25% and achieving cost savings of more than $100K. Utilized performance data and feedback to customize development strategies, enhancing customer satisfaction scores.
Education
Degrees, certifications, and relevant coursework
University of Maryland, College Park
Bachelor of Science, Public Health
Completed a Bachelor of Science in Public Health. This program provided a strong foundation in health sciences and public health principles.
Western Governor University
Masters of Business Administration, Business Administration
Obtained a Masters of Business Administration. This degree focused on advanced business concepts and strategic management.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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