Open to opportunities

Gentrine Nyikuli

@gentrinenyikuli

Message

I keep customer, administrative, and information systems operations accurate, organized, and responsive.

Kenya

Message

What I'm looking for

I'm looking for an administrative, customer service, data management, or IT support role where I can keep records accurate, support smooth operations, prepare reports, and continue growing my business information technology skills.

I've supported customer service and sales operations at Kimisitu Investment PLC, managing client inquiries, customer records, applications, follow-ups, and operational reporting.

I prepare weekly and monthly reports in Microsoft Excel, update databases accurately, and coordinate appointments, site visits, and cross-functional customer requests.

At Tom Mboya Labour College, I managed office and student records, correspondence, calendars, document processing, archiving, and monthly administrative updates.

I'm pursuing a Bachelor of Business Information Technology while bringing hands-on administrative coordination, data management, and first-level IT support for systems, printers, and software.

Experience

Work history, roles, and key accomplishments

Customer Care & Sales Executive

Kimisitu Investment PLC

Aug 2024 - Sep 2025 (1 year 1 month)

Managed client inquiries and maintained accurate customer records. Prepared sales and operational reports using Microsoft Excel and coordinated appointments and follow-up activities.

Customer Service Excel Data Entry Report Preparation Office Administration Records Management Time Management

Administrative Assistant

Tom Mboya Labour College

Jan 2023 - Apr 2024 (1 year 3 months)

Managed office records, student files, and filing systems. Prepared reports and official documents, handled correspondence, and provided first-level IT support.

Microsoft Office Records Management Data Entry Scheduling Inventory Management IT Support Report Preparation