Gen Grootfaam

I'm Geneva Shannon Grootfaam, a dedicated customer service representative with experience in providing exceptional support and solutions to clients. My journey began at Telenamic, where I honed my skills in multi-channel customer contact, ensuring that customers received timely and accurate information. This role taught me the importance of empathy and effective communication in building strong customer relationships.

Currently, I work at Teleperformance Suriname, where I contribute to maintaining Zalando's excellent reputation through high-quality service. I take pride in understanding customer needs and delivering tailored solutions. My eagerness to learn and adapt has allowed me to thrive in fast-paced environments, and I am always looking for ways to improve my skills and knowledge.