Genevieve De Veyra
@genevievedeveyra
Operations analyst and virtual assistant driving process improvements, data accuracy, and reliable remote execution.
What I'm looking for
I am a proactive operations analyst and virtual assistant with proven experience in business process operations, administrative coordination, and virtual support across hybrid and remote environments. I consistently manage high-volume data processing, maintain strict accuracy for regulated insurance and financial records, and meet global compliance standards.
I have a track record of improving workflows and exceeding Service Level Agreements through meticulous data validation, root cause analysis, and process documentation. My background includes end-to-end data processing, billing and payments support, customer service, and e-commerce operations, along with experience supporting marketing and executive-level administrative tasks.
I bring strong analytical thinking, attention to detail, and cross-functional collaboration to every role, and I am eager to contribute to an international organization that values operational excellence, continuous learning, and a positive workplace culture.
Experience
Work history, roles, and key accomplishments
Operations Analyst
Manulife Data Services Inc
Oct 2022 - Present (3 years 5 months)
Managed end-to-end data processing for high-governance insurance policies, maintaining 100% accuracy and meeting global compliance SLAs while resolving discrepancies through root cause analysis to eliminate financial and reputational errors.
Administrative Assistant
Beauty Obsessed Avenue
Dec 2020 - Jul 2022 (1 year 7 months)
Managed customer inquiries, order processing, and inventory for an e-commerce business while supporting marketing campaigns and maintaining organized digital records to improve reporting accuracy.
Virtual Assistant
Independent Contractor
Oct 2020 - Jun 2022 (1 year 8 months)
Provided executive and administrative support including calendar management, report creation, research, and document preparation, and developed efficient task systems for clients across industries.
Education
Degrees, certifications, and relevant coursework
University of Caloocan City
Bachelor of Science, Entrepreneurship
2018 - 2022
Completed a Bachelor of Science in Entrepreneurship and achieved Dean's Lister recognition between 2018 and 2022.
Our Lady of Fatima University
Senior High School Diploma, Accountancy, Business and Management
2016 - 2018
Completed Senior High School focusing on Accountancy, Business and Management and received a Subject Excellence Award.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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