Ed Kyle Christian Belleza
@edkylechristianbelle
Results-driven business process associate with 5+ years of experience.
PhilippinesWhat I'm looking for
I am a results-driven professional with over five years of experience in process support, data management, and remote operations. My career has been marked by a commitment to improving business efficiency across both corporate and virtual environments. I have honed my skills in CRM systems and cross-functional collaboration, which have enabled me to contribute effectively to various teams and projects.
During my tenure at Remote Staff Inc. and Manulife/John Hancock, I successfully analyzed workflows and implemented process improvements that significantly boosted organizational efficiency. One of my notable achievements was completing a two-year data remediation project in just ten months, showcasing my ability to maintain high data accuracy and integrity under tight deadlines. I am passionate about continuous improvement and dedicated to enhancing my personal effectiveness through ongoing learning and development.
Experience
Work history, roles, and key accomplishments
Teammate
Task Us
Jun 2024 - Jun 2025 (1 year)
Responsible for placing and confirming orders with merchants, communicating with customers about order details, and ensuring timely order processing and delivery. Addressed any issues that arose during the order process, requiring strong communication skills and attention to detail.
Business Process Associate
Remote Staff Inc
Nov 2022 - Jun 2023 (7 months)
Analyzed workflows through interviews, documenting and visualizing them with process maps to improve efficiency and team member understanding. Streamlined communication by creating automated emails and templates, which likely reduced query response time.
Business Process Associate
Manulife/John Hancock
Jun 2019 - Aug 2022 (3 years 2 months)
Ensured data quality, boosting organizational efficiency and decision-making, and mastered multiple CRM systems. Showcased adaptability and supported smooth operations across different platforms and teams in Shared Services and onshore business units.
Education
Degrees, certifications, and relevant coursework
New Era University
BA Communication, Communication
Studied Communication at New Era University. Gained knowledge and skills relevant to the field during the course of study.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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