Genesis Beltran

My name is Genesis Beltran, and I am a dedicated professional with a strong background in sales and customer service. I have honed my skills as a Sales Advocate at Cricket Wireless, where I consistently achieved monthly sales targets by assisting customers in selecting mobile devices and service plans tailored to their needs. My experience in this role taught me the importance of understanding customer needs and providing effective solutions, which I carry into every position I hold.

Currently, I work as a Collections Agent and Spanish Interpreter at Bill Gosling Outsourcing, where I manage a portfolio of accounts, ensuring timely collection of outstanding payments while maintaining positive relationships with clients. My bilingual proficiency allows me to communicate effectively with a diverse clientele, and I take pride in my ability to negotiate payment arrangements and resolve disputes. I am committed to achieving and exceeding monthly collection targets, contributing to the overall success of my team.