Dionimar Flores
@dionimarflores
IT Support Specialist and Full Stack Developer delivering remote troubleshooting and modern web apps with customer support skills.
PhilippinesWhat I'm looking for
I’m an IT Support Specialist and Full Stack Developer who blends customer support with hands-on technical problem solving. I provide live chat support, email support, and remote technical support, using troubleshooting for hardware and software issues while focusing on clear, professional customer interaction.
I’ve supported HR and IT operations through administrative help, scheduling coordination, and on-site troubleshooting, and I’ve also built practical systems like an Inventory Management System using VB.NET. Through projects like a SaaS platform, multi-model AI chat application, and a face recognition attendance system, I stay passionate about scalable architecture, modern web performance, and continuously improving my skills to help a team succeed.
Experience
Work history, roles, and key accomplishments
Chat Support Trainee
TESDA
Feb 2025 - Apr 2026 (1 year 2 months)
Trained in customer service and chat support communication, practicing live-chat scenarios to improve inquiry handling. Learned basic troubleshooting methods and proper customer interaction techniques.
IT Intern & Full-Stack Dev
San Jose Waterworks Corporation
Dec 2025 - Mar 2026 (3 months)
Developed an inventory management system to help track office supplies and equipment. Provided on-site and remote technical support by installing/updating software, configuring systems, backing up database files, and troubleshooting network and hardware issues.
HR Support Assistant
TESDA
Jan 2025 - Mar 2025 (2 months)
Assisted the HR team with administrative and recruitment-related tasks, including answering basic inquiries via email/chat and social media. Created hiring promotional posts and helped support scheduling and applicant coordination.
Education
Degrees, certifications, and relevant coursework
Advance Central College
Bachelor of Science in Information Systems, Information Systems
2022 - 2026
Studying toward a Bachelor of Science in Information Systems (2022 to 2026).
Antique National School
Secondary Education, General Education
2016 - 2022
Completed secondary education with a focus on general education from 2016 to 2022.
Tubudan-Cansadan Elementary School
Primary Education, General Education
2010 - 2016
Completed primary education with a focus on general education from 2010 to 2016.
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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