Gbemisola Gafar
@gbemisolagafar
Customer Support Specialist
NigeriaWhat I'm looking for
I'm passionate about making every customer interaction count.
For me, support isn’t just about solving problems; it’s about listening deeply, responding with empathy, and ensuring people feel heard and helped.
I thrive in roles where I can turn frustrations into positive experiences and build trust one conversation at a time.
Eager to bring my problem-solving mindset and heartfelt service approach to a customer support team that values connection, growth, and impact.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Funky Bistro
Jan 2021 - Present (5 years 4 months)
Handled customer inquiries and managed customer orders to ensure satisfaction while maintaining a friendly service environment.
Customer Service Specialist
Eye Masters Family Eye Care Clinic
Jan 2019 - Jan 2021 (2 years)
Provided front-office support as the primary point of contact for patients, communicating appointment details, procedures, and clinic policies in a fast-paced ophthalmology setting.
History Teacher (NYSC)
National Youth Service Corps (NYSC)
Jan 2018 - Jan 2019 (1 year)
Prepared lesson plans and taught scheduled classes while maintaining a positive learning environment and collaborating with school staff during NYSC placement.
Marketing & Sales Representative
The Creative Council (TCC)
Jan 2016 - Jan 2017 (1 year)
Performed regular sales of clients’ products and services and introduced new products to improve product visibility through partnerships.
Education
Degrees, certifications, and relevant coursework
Houdegbe North America University
Bachelor of Science, Economics
2013 - 2016
Completed a B.Sc. in Economics from Houdegbe North America University between 2013 and 2016.
Mayday College
Senior Secondary School Certificate
2005 - 2011
Attended Mayday College from 2005 to 2011 and obtained a Senior Secondary School Certificate.
K.Kotun Memorial School
First School Leaving Certificate
1997 - 2005
Attended K.Kotun Memorial School from 1997 to 2005 and completed with a First School Leaving Certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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