Open to opportunities

Gayatri Purohit

@gayatripurohit

I’m Gayatri, a customer-focused digital marketer and operations geek. I enjoy helping brands grow while delivering meaningful experiences to customers

India

Message

What I'm looking for

I seek a role where I can combine customer success, marketing, and operations to drive measurable growth, process improvements, and cross-functional impact.

Hi, I’m Gayatri. I’ve worked across customer success, digital marketing and operations for brands in F&B, D2C, Ayurveda, and e-commerce. I love understanding customer behaviour, improving communication flows, and building content that helps brands grow organically. I’m currently open to roles where I can combine my communication, creativity, and problem-solving skills.

Experience

Work history, roles, and key accomplishments

Marketing & Client Communication

Doppio

Dec 2024 - Oct 2025 (10 months)

Managed launch operations processing 70–80 daily orders with 98% accuracy, launched Instagram achieving 500 followers and 250k+ reach in 30 days, and coordinated 15+ influencer partnerships that boosted brand visibility by 40%.

Order Management Influencer Marketing Social Media Growth Slack Notion Performance Tracking

Customer Success & Product Intern

Rhushi Ayurveda

Sep 2023 - Nov 2024 (1 year 2 months)

Managed 50–60 monthly customer queries improving resolution speed by 20%, standardized product data for 40+ SKUs reducing misinformation by ~25%, and increased engagement 10% MoM through weekly content.

& Customer Success Content Creation Analytics

Operations & Listing Management

Amphy Enterprises

Aug 2022 - Oct 2022 (2 months)

Managed backend for 70+ SKUs with 99% listing accuracy, resolved 30–40 monthly order issues with a 90% success rate, and improved SEO titles/tags to increase page views by 10–12%.

E Commerce Operations Listings Management Order Resolution Amazon Shopify

Education

Degrees, certifications, and relevant coursework

City Premier College

Bachelor of Business Administration, Marketing

2022 - 2025

Activities and societies: Class Representative; presented research at ISDSI Global Conference 2024; merit scholarship recipient

Bachelor of Business Administration (Marketing) with merit scholarship for highest average SGPA in 2023–2024; served as Class Representative and authored a research paper on Phygital Retail Shift presented at ISDSI Global Conference 2024.