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Gayatri PurohitGP
Open to opportunities

Gayatri Purohit

@gayatripurohit

I’m Gayatri, a customer-focused digital marketer and operations geek. I enjoy helping brands grow while delivering meaningful experiences to customers

India
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What I'm looking for

I seek a role where I can combine customer success, marketing, and operations to drive measurable growth, process improvements, and cross-functional impact.

Hi, I’m Gayatri. I’ve worked across customer success, digital marketing and operations for brands in F&B, D2C, Ayurveda, and e-commerce. I love understanding customer behaviour, improving communication flows, and building content that helps brands grow organically. I’m currently open to roles where I can combine my communication, creativity, and problem-solving skills.

Experience

Work history, roles, and key accomplishments

RA

Customer Success & Product Intern

Rhushi Ayurveda

Sep 2023 - Nov 2024 (1 year 2 months)

Managed 50–60 monthly customer queries improving resolution speed by 20%, standardized product data for 40+ SKUs reducing misinformation by ~25%, and increased engagement 10% MoM through weekly content.

Education

Degrees, certifications, and relevant coursework

CC

City Premier College

Bachelor of Business Administration, Marketing

2022 - 2025

Activities and societies: Class Representative; presented research at ISDSI Global Conference 2024; merit scholarship recipient

Bachelor of Business Administration (Marketing) with merit scholarship for highest average SGPA in 2023–2024; served as Class Representative and authored a research paper on Phygital Retail Shift presented at ISDSI Global Conference 2024.

Tech stack

Software and tools used professionally

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