Anagha Nandakumar

I am a dynamic, results-driven operations and client management professional with experience in banking and e-commerce-related roles. I focus on streamlining processes, enhancing efficiency, and delivering exceptional customer experiences.

In frontline banking I managed client portfolios, recommended financial products, and achieved strong onboarding and adoption metrics while maintaining accurate transaction and reconciliation records. I supported digital banking adoption and cross-selling efforts to drive product uptake and long-term client relationships.

In digital marketing I managed Pinterest content and scheduling for a US brand, driving a 30% increase in targeted traffic and a 15% improvement in conversion rates while boosting follower engagement through optimized visual content and analytics-driven adjustments.

I bring cross-functional collaboration, problem-solving, and attention to detail, complemented by coursework and certificates in data visualization, digital marketing basics, and financial analysis. I am keen to build my career in e-commerce and operations where I can apply process improvements and customer-focused strategies.