At Edward Jones, I own strategy and roadmap execution for a ServiceNow-aligned application catalog and Digital Workplace supporting 500+ enterprise applications. I scaled onboarding to 500+ applications in six months with zero rollout failures, reduced configuration discrepancies by 35%, and cut stakeholder inquiries by 50% through improved self-service and guided request flows.
I've also delivered HIPAA-compliant healthcare analytics at CitiusTech, launched customer experience features at Samespace, and led quality engineering for Reliance Jio platforms serving 400M+ subscribers. I bring hands-on product ownership across AI-enabled search, LLM and RAG opportunities, analytics, enterprise integrations, and Agile delivery.

