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Gauri Gajanan Bathe

@gaurigajananbathe

I build enterprise platforms and digital workplace products that improve self-service, governance, and search.

United States
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At Edward Jones, I own strategy and roadmap execution for a ServiceNow-aligned application catalog and Digital Workplace supporting 500+ enterprise applications. I scaled onboarding to 500+ applications in six months with zero rollout failures, reduced configuration discrepancies by 35%, and cut stakeholder inquiries by 50% through improved self-service and guided request flows.

I've also delivered HIPAA-compliant healthcare analytics at CitiusTech, launched customer experience features at Samespace, and led quality engineering for Reliance Jio platforms serving 400M+ subscribers. I bring hands-on product ownership across AI-enabled search, LLM and RAG opportunities, analytics, enterprise integrations, and Agile delivery.

Experience

Work history, roles, and key accomplishments

EJ
Current

Product Owner

Edward Jones

Jun 2023 - Present (3 years 3 months)

Owned product strategy and roadmap execution for the Software Engineering Maturity Platform, a ServiceNow-aligned enterprise application catalog and Digital Workplace solution supporting 500+ enterprise applications. Scaled platform onboarding to 500+ applications in 6 months and reduced configuration discrepancies by 35%.

CI

Product Owner

CitiusTech

Dec 2020 - Mar 2021 (3 months)

Delivered a HIPAA-compliant healthcare analytics application by defining 40+ user stories, wireframes, data-mapping requirements, and acceptance criteria, achieving zero regulatory findings during UAT. Executed a 6-month implementation roadmap by translating business, reporting, and data solutions requirements into a prioritized JIRA backlog.

SA

Business Analyst

Samespace

Jul 2019 - Dec 2020 (1 year 5 months)

Drove launch planning and feature prioritization for Conversation Studio, a customer experience platform, by converting discovery insights from 15+ enterprise accounts into a structured JIRA backlog and release-ready requirements. Owned 8+ features end-to-end and delivered 15 releases on time in 2020.

RJ

Manager, Quality Assurance

Reliance Jio

Oct 2015 - Jul 2019 (3 years 9 months)

Led quality engineering and release-readiness efforts for Retail POS and JioFiber onboarding platforms, supporting reliable product delivery across a 400M+ subscriber ecosystem and 10M+ user broadband environment. Reduced manual regression effort by 50% by architecting Appium-based automation and integrating the suite into cloud CI/CD workflows.

Education

Degrees, certifications, and relevant coursework

California State University, Long Beach logoCB

California State University, Long Beach

Master of Science, Information Systems

2022 - 2024

Master of Science in Information Systems from California State University, Long Beach, from 2022 to 2024.

University of Mumbai logoUM

University of Mumbai

Bachelor of Engineering, Information Technology

2011 - 2014

Bachelor of Engineering in Information Technology from the University of Mumbai, from 2011 to 2014.

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