Gaurav Manjunath
@gauravmanjunath1
I am a Pricing Lead leveraging ServiceNow experience to drive revenue allocation, forecasting, and process improvements.
What I'm looking for
I’m a Pricing Lead at ServiceNow in Bangalore, focused on ensuring revenue is allocated appropriately across business units. I build cross-functional relationships with teams like Deals Desk and Sales Ops to identify deals that require revenue allocation.
I generate recurring and ad-hoc management reports to track pipeline, forecast revenue, and monitor pricing performance. I also understand business objectives and conduct insightful, fact-based analysis to help solve complex problems, while creating frameworks to better understand and monitor key business activities.
Before this, I had 5+ years of IT experience as a ServiceNow Developer, working across modules including RITM and Incident for L1 and L2 support. I supported day-to-day minor and critical issues, created reports, and built ServiceNow components such as Script Include, Transform Maps, Client Script, Scheduled Jobs, and UI Policies/UI Actions.
I’m known for excellent communication, presentation, interpersonal, and problem-solving skills, and I enjoy continuous process improvement. I’ve also led a team of five as a Team Lead, and I’m confident I can actively contribute as a quick learner.
Experience
Work history, roles, and key accomplishments
Owns month-end revenue allocation across business units and collaborates with Deals Desk and Sales Ops to identify deals requiring revenue allocation. Generates recurring and ad-hoc pipeline, revenue forecast, and pricing performance reports, and drives process improvements and ongoing enhancements.
Provided L1/L2 support for ServiceNow including RITM and Incident workflows, and created offers based on client requirements. Built and maintained ServiceNow reports, SLA/OLA/UC, CMDB and portal components, performed customizations (Script Include, Transform Maps, Client Script, Scheduled Jobs), and contributed to enhancements including UI Policies/UI Actions and Email Notifications, while leading
Education
Degrees, certifications, and relevant coursework
NIBM - Bengaluru
Master of Business Administration (MBA), Information Technology
Completed an MBA in Information Technology at NIBM in Bengaluru.
Dayananda Sagar University - Bengaluru
Bachelor of Business Administration (BBA), Marketing
Completed a BBA in Marketing at Dayananda Sagar University in Bengaluru.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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