Gaurav Giri

Role - Recruitment Manager & RMG Manager
Established the Talent Acquisition (TA) process from scratch, creating structured workflows, and improving hiring efficiency.

Led and managed a team of 4 recruiters, ensuring target-driven performance and continuous development.

Collaborated closely with Business Unit Heads, Managing Director (MD), and Project Managers.

Led end-to-end GCC hiring for Global Capability Centers across IT, Engineering, Data, AI, Product, and Corporate functions, from sourcing through offer release and onboarding. Guided junior recruiters and optimized bench utilization via talent mapping and market analysis to ensure timely delivery under tight SLAs.

Owned end-to-end technical recruiting, conducting deep searches and skills-focused screening while obtaining stakeholder approvals and managing interview coordination. Built recruitment dashboards and tracked key metrics (time-to-hire, time-to-fill, offer status, pipeline health) to support data-driven hiring decisions.

Delivered end-to-end sourcing, screening, and interview coordination for permanent and contract staffing while managing client relationships and vendor workflows. Led offer releases, HR discussions, and salary/offer negotiations, coordinating contract staffing for multiple clients.

Performed manual testing for web and mobile applications by creating and reviewing test scenarios, test cases, and test data. Logged and tracked defects, validated fixes, and executed regression/re-testing to support stable releases.

Resolved customer complaints and supported issue handling for Salesforce CRM and Paytm Seller Panel, ensuring timely ticket resolution. Produced customer issue-resolution reports and focused on customer advocacy to maintain satisfaction.

Completed a B.Tech in Computer Science at Dr. A.P.J. Abdul Kalam Technical University from 2012 to 2016.