Gary User
@garyuser3
Seasoned digital transformation leader driving operational excellence and growth.
PhilippinesWhat I'm looking for
I am a seasoned consultant with over two decades of experience leading digital transformation, programs and complex projects across technology, finance, energy and healthcare sectors. I deliver strategic advisory, data modernisation, GenAI rollouts and large-scale service improvements that realise measurable productivity and cost savings.
I combine technical expertise (networking, security, AI), program and project management certifications, and a practical, empathetic leadership style to build high-performing teams and strong client relationships. Key achievements include leading multi-year data modernisation, a global GenAI rollout with 30–40% productivity gains, and maintaining >95% customer satisfaction for a global service desk.
Experience
Work history, roles, and key accomplishments
TRLed multi-year digital transformation programs including data modernisation and global GenAI rollout, delivering ~30–40% productivity gains and cost savings while maintaining >95% customer satisfaction for a 3,300-user global service desk.
Business Development Manager
Intergence Systems
Sep 2010 - Apr 2012 (1 year 7 months)
Drove ITSM B2B sales and go-to-market initiatives across enterprise financial services, consistently hitting aggressive annual sales targets and helping create new products and service models.
FTTechnology Consultant
Financial Times
Dec 2000 - Aug 2010 (9 years 8 months)
Provided senior network and security architecture, Cisco TAC security engineering and global network design for major distributed market data platforms, supporting large-scale technical transformations.
Education
Degrees, certifications, and relevant coursework
Unknown
Bachelor of Science, Information and Communications Technology
Holds a Bachelor of Science in Information and Communications Technology (ICT).
Availability
Location
PhilippinesAuthorized to work in
Job categories
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