Open to opportunities

Arlene Taroy

@arlenetaroy

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Digital Delivery Lead with expertise in project management and solutions design.

Philippines

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What I'm looking for

I seek a role that fosters innovation and collaboration, with opportunities for growth.

I am a seasoned Digital Delivery Lead with extensive experience in managing complex projects and delivering innovative solutions. My career spans over two decades in the telecommunications industry, where I have successfully led multiple high-impact projects, including the Change Data Capture (CDC) cloud solution and the Enterprise Data Services (EDS) for Cloud Transformation. My ability to collaborate with stakeholders and optimize resources has consistently resulted in projects being delivered on time and within budget.

Throughout my career, I have held various technical and leadership roles, including Solutions Designer and Technical Lead. I pride myself on my critical thinking and leadership skills, which have enabled me to mentor teams and drive project success. I have a proven track record of managing project risks and ensuring alignment with enterprise architecture, which has been pivotal in achieving organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Digital Delivery Lead

Current

Seven Seven Global Services Incorporated UNIONBANK PHILIPPIN

May 2022 - Jan 2024 (1 year 8 months)

Led the delivery and management of projects, ensuring they were completed on-time, on-budget, and on-scope. Collaborated with stakeholders to define project goals and deliverables, optimized resource utilization, and coached project team members. Managed project risks, expenses, and governance functions.

Project Management Stakeholder Engagement Risk Management Resource Allocation Team Leadership

Solutions Designer / Technical Lead

Seven Seven Global Services Incorporated GLOBE TELECOM

Jul 2013 - Apr 2022 (8 years 9 months)

Provided end-to-end implementation support as a Technical Lead, focusing on low-level solution design. Acted as a single point of contact for project implementation, collaborated with QA to create test plans, and mentored developers to ensure high-quality application delivery.

Solution Design Technical Leadership Quality Assurance Mentoring

Circuit Switch Core Engineer

Capital Consulting SA NOKIA-SIEMENS NETWORKS – BRAZIL

Oct 2012 - Oct 2012 (0 months)

Participated in the CS Core Project Implementation Team, focusing on hardware expansions, commissioning, and integration of new elements. Responsible for configuration and system acceptance testing.

Hardware Expansion System Integration Configuration Management Implementation Technical Support

Circuit Switch Core Engineer

Carenett-Philippines NOKIA-SIEMENS NETWORKS – PHILIPPINES

Dec 2009 - Dec 2011 (2 years)

Handled commissioning, integration, and troubleshooting of circuit switch core elements. Managed hardware and software upgrades and provided support for acceptance testing.

Commissioning Management Integration Troubleshooting software upgrades

Project Coordinator

Computer Professionals, Inc HEWLETT-PACKARD, PHILIPPINES

Oct 2009 - Oct 2009 (0 months)

Supported project management activities including procurement, asset management, and vendor management. Responsible for technical writing and administrative tasks.

Project Management Procurement Technical Writing Asset Management Vendor Management

Circuit Switch Core Engineer

The Albany Groups NOKIA-SIEMENS NETWORKS – BRAZIL

Oct 2008 - Oct 2008 (0 months)

Conducted commissioning, integration, and system acceptance testing for new network elements. Provided on-site support and managed user acceptance tests.

Acceptance Testing Commissioning Management Integration Technical Documentation

Circuit Switch Core Engineer

Carenet-Indonesia NOKIA-SIEMENS NETWORKS – INDONESIA

Dec 2007 - Dec 2007 (0 months)

Provided O&M support for the Indosat Network, focusing on network monitoring and housekeeping. Mentored customers and managed change delivery.

Mentoring Change Delivery Technical Support O&M

Circuit Switch Core Engineer

Orin Engineering NOKIA-SIEMENS NETWORKS – COLOMBIA

Mar 2006 - Mar 2006 (0 months)

Supported O&M for Comcel Network CS Core elements, focusing on software/hardware upgrades and implementation of network elements.

software upgrades O&M Technical Troubleshooting

Senior Engineer, Head – International Roaming Operations

Globe Telecom

Jan 2004 - Jan 2005 (1 year)

Provided second-line support for NSS-IR concerns and ensured availability of International Roaming connectivity. Coordinated with various groups for troubleshooting and project implementation.

Troubleshooting Project Coordination Network Administration Technical Support

Circuit Switch Core Engineer

Carenet-Shanghai NOKIA NETWORKS – CHINA

Dec 2004 - Dec 2004 (0 months)

Implemented software/hardware upgrades and managed change delivery for network elements. Provided helpdesk support and care.

Change Delivery Help Desk Support software upgrades Technical Support

Senior Engineer, Head, Voice & IR Services

Globe Telecom

Jan 2002 - Aug 2003 (1 year 7 months)

Managed Globe’s Voicemail Services and ensured availability of VAS platforms. Led various projects for service improvement and system upgrades.

VAS Management Technical Support

Associate System Engineer

Globe Telecom

Apr 1999 - Jan 2000 (9 months)

Responsible for the operation and maintenance of Nokia DX 200 platform MSCs and HLRs. Managed system faults and coordinated with various teams for troubleshooting.

Operations Fault Management Maintenance Troubleshooting