Ganesh Bhargava

I am an MBA candidate in Logistics and Supply Chain Management with a background in English Literature and hands-on experience in customer-facing operations. I bring strong written and verbal communication skills, practical problem-solving ability, and a service-oriented mindset developed through helpdesk work.

At Suman Helpdesk I managed daily operations, served as a primary contact for patient inquiries, coordinated urgent blood and ambulance arrangements, and handled high-pressure, sensitive requests with professionalism. I also conducted a process analysis and proposed SOPs and quality-control measures to improve service delivery and patient satisfaction.

I am proactive, adaptable, and focused on continuous improvement; I seek opportunities where I can apply my coordination, documentation, and data-management skills to support efficient operations and outstanding customer service.