Gabriel Udoh
@gabrieludoh
Results-driven professional in Strategy, Finance, and Technology.
What I'm looking for
I am a dedicated and ambitious professional with a strong background in Strategy, Finance, and Technology, committed to driving organizational growth and development. Currently serving as a Technical Support Engineer for Microsoft Dynamics 365 CRM at Tek Experts Nigeria, I leverage my expertise to deliver impactful results and foster long-term success. My journey began as a Graduate Trainee in Accounts and Administration at Dezet Ventures Limited, where I gained foundational knowledge in financial and administrative processes. I then transitioned into roles that honed my skills in digital product sales and cash management, culminating in my current position where I provide technical support and collaborate with cross-functional teams to resolve complex issues.
Throughout my career, I have consistently demonstrated my ability to adapt to new challenges, whether it was overseeing cash operations at Royal Ingredients Nigeria or driving sales excellence at First Bank of Nigeria. My commitment to continuous learning and strategic thinking has enabled me to deliver high-quality results and maintain customer satisfaction. I am passionate about leveraging technology to drive sustainable growth and am dedicated to contributing to the creation of world-class organizations.
I hold a B.Sc. in Business Management from the University of Uyo and have complemented my education with professional training in Project Management. My strengths include innovative problem-solving, effective decision-making, and a customer-centric approach. I am passionate about continuous learning and am committed to making a meaningful impact in my professional endeavors.
Experience
Work history, roles, and key accomplishments
Technical Support Engineer
Tek Experts Nigeria
Oct 2022 - Present (2 years 9 months)
Provide technical support and guidance to Microsoft Dynamics 365 CRM users by addressing their technical issues and concerns. Troubleshoot and resolve technical problems, ensuring high levels of customer satisfaction through effective support.
Digital Product Sales Executive
First Bank of Nigeria
Sep 2019 - Oct 2022 (3 years 1 month)
Identify and target potential customers for the bank's digital products, building strong relationships and providing personalized solutions. Conduct sales presentations and ensure customer satisfaction throughout the onboarding process.
Cash Officer
Royal Ingredients Nigeria
Sep 2015 - May 2018 (2 years 8 months)
Oversee cash-related operations, ensuring timely processing of payments and conducting cash reconciliations. Maintain detailed records and provide excellent customer service during cash transactions.
Graduate Trainee
Dezet Ventures Limited
Sep 2014 - Sep 2015 (11 months)
Participate in training programs to understand accounting and administrative processes. Assist in maintaining financial records and support the accounts payable function while providing general administrative support.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Bachelor of Science, Business Management
2009 - 2013
Studied Business Management, focusing on various aspects of business operations, management principles, and organizational behavior.
Bola Olat Private College
Senior Secondary School Certificate
2000 - 2006
Completed Senior Secondary School Certificate, gaining foundational knowledge in various subjects and preparing for higher education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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