Gbajobi Adeoye

I am a purpose-driven technology individual with over three years of experience in providing top-tier global support and business management functions. My journey has taken me through multinational companies where I have developed a result-oriented mindset, focusing on achieving goals both as part of a team and individually. I thrive on taking up new and challenging projects that allow me to leverage my skills and contribute to organizational success.

Currently, I work as a Global Customer Support Specialist at Tek-Experts, where I provide Tier 3 support for Microsoft Dynamics 365 Enterprise customers across various regions. My role involves managing advanced technical escalations, ensuring exceptional customer experiences, and fostering teamwork among engineering teams. I have been recognized for my contributions, including being named the best 'Customer-first' support engineer in 2022, and I take pride in maintaining a customer satisfaction rate of 97% or higher.

With a Bachelor's degree in Computer Science and certifications in Microsoft Office and CompTIA A+, I am committed to continuous learning and improvement. I actively participate in training sessions and knowledge sharing to enhance my technical skills and those of my colleagues. I am eager to bring my expertise to new challenges and contribute to innovative projects in the technology sector.