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Gabrielle Alaina RuizGR
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Gabrielle Alaina Ruiz

@gabriellealainaruiz

Administrative assistant and customer support specialist helping teams run smoothly and serve people.

Philippines
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What I'm looking for

I’m looking for a role where I can combine administration, customer support, and clear communication—helping teams stay organized while supporting people through intake, documentation, and problem-solving in a collaborative environment.

I’m an Administrative Assistant who supports leadership and keeps operations organized—handling documents, inventory, staff scheduling, task delegation, and administrative workflows. In my current role, I’m also trusted with payroll, basic bookkeeping, collection, resource management, and talent acquisition.

I work closely with a multidisciplinary mental health team, assisting in-house psychologist, psychometricians, psychiatrist, physician, and lead counselor during weekly patient consultations and support group meetings. I also support patient intake, psychological test administration, report writing, patient education, and translation of psychological tests and counseling materials into Filipino.

Previously at Concentrix, I delivered customer service and technical support—resolving billing issues and troubleshooting iTunes and App Store concerns, as well as technical issues with Apple products and services. With my BS Psychology background and award-winning qualitative thesis, I bring structured thinking, strong communication, and the ability to manage multiple tasks at once.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Miriam College logoMC

Miriam College

Bachelor of Science, Psychology

2015 - 2024

Grade: -

Activities and societies: Undergraduate thesis: Separating womanhood from motherhood: Narratives of Filipino childfree married women (2022). Awards: Best Qualitative Undergraduate Thesis (Jul 2023); Best Undergraduate Thesis (Apr 2024). Research presenter (Sep 2025).

Studied BS Psychology at Miriam College, completing an undergraduate thesis on separating womanhood from motherhood through narratives of Filipino childfree married women.

Tech stack

Software and tools used professionally

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