Gabrielle Alaina Ruiz
@gabriellealainaruiz
Administrative assistant and customer support specialist helping teams run smoothly and serve people.
What I'm looking for
I’m an Administrative Assistant who supports leadership and keeps operations organized—handling documents, inventory, staff scheduling, task delegation, and administrative workflows. In my current role, I’m also trusted with payroll, basic bookkeeping, collection, resource management, and talent acquisition.
I work closely with a multidisciplinary mental health team, assisting in-house psychologist, psychometricians, psychiatrist, physician, and lead counselor during weekly patient consultations and support group meetings. I also support patient intake, psychological test administration, report writing, patient education, and translation of psychological tests and counseling materials into Filipino.
Previously at Concentrix, I delivered customer service and technical support—resolving billing issues and troubleshooting iTunes and App Store concerns, as well as technical issues with Apple products and services. With my BS Psychology background and award-winning qualitative thesis, I bring structured thinking, strong communication, and the ability to manage multiple tasks at once.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Shelter From The Storm, Inc.
Oct 2023 - Feb 2026 (2 years 4 months)
Provided administrative support to the CEO, managing documents, inventory, staff scheduling, and task delegation. Handled payroll, basic bookkeeping, collections, resource management, talent acquisition, and supported weekly patient consultations and support group meetings.
Resolved billing and technical issues for iTunes and the App Store, including troubleshooting for Apple products and services. Trained to provide advanced support for iOS and iPadOS and basic hardware/software support for other Apple devices and products.
Education
Degrees, certifications, and relevant coursework
Miriam College
Bachelor of Science, Psychology
2015 - 2024
Grade: -
Activities and societies: Undergraduate thesis: Separating womanhood from motherhood: Narratives of Filipino childfree married women (2022). Awards: Best Qualitative Undergraduate Thesis (Jul 2023); Best Undergraduate Thesis (Apr 2024). Research presenter (Sep 2025).
Studied BS Psychology at Miriam College, completing an undergraduate thesis on separating womanhood from motherhood through narratives of Filipino childfree married women.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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