Open to opportunities

Eloisa Saldivar

@eloisasaldivar

Organized administrative professional specializing in admin operations, customer support, and cross-functional coordination.

Philippines

Message

What I'm looking for

I am seeking a mid-level role where I can apply admin and customer-support expertise, improve processes, and support cross-functional teams in a collaborative, growth-oriented environment.

I am a reliable, highly organized administrative professional with experience supporting senior leadership and managing operational workflows in fast-paced, tech-driven environments.

I have managed application data with Amplitude, served as an Application Administrator for a consumer app, led a game customer support team, created SOPs, moderated community channels, and handled company communications and design tasks.

I bring strong customer-service orientation, CRM and billing experience, Microsoft Office proficiency, and a track record of streamlining processes to improve team efficiency and project execution.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Sincerely Studio Inc.

Apr 2024 - Jan 2026 (1 year 9 months)

Managed application data and app operations, led Game Customer Support and created SOPs to improve support efficiency, and handled company communications and community moderation.

Customer Support Amplitude SOPs

Customer Support Specialist

Foundever Technopoint

Sep 2023 - Mar 2024 (6 months)

Handled delivery coordination, payment processing, billing inquiries, and customer retention support to resolve issues and maintain service continuity.

Customer Service Billing Payment Processing Retention CRM Communication