An environment that challenges me and where I see cooperation between people, with the aim of achieving the best results and making a positive impact.
Gabriel Freitas
@gabrielfreitas
Product Owner Sr. | MBA, Product Management, Customer Experience
What I'm looking for
A 4 years experienced Product Owner with background in managing the digital expansion of a big company in the industry, creating innovative solutions for clients while keeping the costumer in focus. Product management, customer experience and commercial development have been my core competencies in which I have a strong depth and proven track record of accelerating growth and delivering a better experience to customers.
With a strong background in marketing and sales, I've successfully instructed commercial teams, built communication campaigns, and analyzed new markets to drive business growth. I have a passion for creating personalized and efficient solutions.
I believe that collaboration is the way to achieve the best goals, therefore, empathy with my colleagues and team members is something that I will apply in any workplace.
Experience
Work history, roles, and key accomplishments
Sr. Product Owner
Supergasbras - SHV Energy
Aug 2020 - Present (4 years 9 months)
I've joined the Supergasbras team to help improve digital customer service channels. My job is to lead the dev team according to the mapped needs of our customers, aligned with the company’s interests. Some of the daily activities:
- Monitoring product KPI's, maintence of product backlog, align strategy with other company areas, discovery proccess with customers, etc.
Commercial Consultant
British American Tobacco Brazil
Dec 2019 - Aug 2020 (8 months)
Responsible for brand success in the sales territory, focused on ensuring full supply of POS's, forming a real successful partnership with the entrepreneur and successfully activating the brand for the final customer in a restrictive market
communication.
Marketing Intern
L'Oréal Brazil
Jan 2017 - Jan 2018 (1 year)
Work focused on the development of La Roche-Posay body hydration, healing, shampoo and sun protection brands.
Education
Degrees, certifications, and relevant coursework
Gabriel hasn't added their education
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