Open to opportunities

Mariana de Souza e Silva

@marianadesouzaesilva

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Product Owner with a proven track record in operational efficiency.

Brazil

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What I'm looking for

I seek a role that fosters innovation and collaboration, allowing me to drive impactful product strategies.

I am a dedicated Product Owner with extensive experience in optimizing operational efficiency and enhancing customer satisfaction. My journey in product management has been marked by significant achievements, including a 65% reduction in customer wait times and a 35% increase in sales through innovative digital solutions. I thrive on aligning technology initiatives with business goals, leveraging my strong analytical skills and emotional intelligence to drive results and foster collaboration across diverse teams.

Throughout my career, I have successfully defined product visions and roadmaps, prioritized actionable backlogs, and led cross-functional teams to deliver high-value increments. My tenure at Radix Software Engineering and Localiza&Co has equipped me with the ability to manage stakeholder expectations effectively while ensuring that product features align with strategic objectives. I am passionate about continuous improvement and have a proven track record of utilizing customer feedback to enhance usability and client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Product Owner

Current

Radix Software Engineering

Sep 2023 - Present (1 year 8 months)

As a Product Owner, I defined the product vision and roadmap, prioritized the product backlog, and led cross-functional teams to enhance operational efficiency and user satisfaction. I conducted sprint reviews and leveraged customer feedback for continuous improvements.

Product Vision Agile Methodologies Backlog Management Sprint Reviews Customer Feedback Analysis Team Collaboration

Product Owner

Localiza&Co

Dec 2023 - Oct 2023 (-1 years 10 months)

In this role, I led the product vision definition, achieving significant reductions in customer service response time and vehicle maintenance costs. I managed the product backlog and collaborated with stakeholders to ensure high-quality delivery and customer satisfaction.

Product Vision Digital Transformation Backlog Management Customer Satisfaction Agile Practices Performance Metrics

Project Business Analyst

Localiza&Co

Nov 2019 - Jul 2023 (3 years 8 months)

I led strategic innovation projects, optimizing operational processes and improving efficiency. My role involved mapping processes, analyzing performance metrics, and implementing Lean principles to enhance quality and agility.

Process Optimization Performance Analysis Agile Methodologies Project Management Data Analysis Continuous Improvement

Project Analyst

Edetec Industria Alimenticia

Jun 2014 - Jun 2015 (1 year)

I conducted R&D for food formulas, ensuring compliance with health standards. My responsibilities included practical experiments, reviewing scientific literature, and collaborating with teams to meet project objectives.

R&D Team Project Management Data Synthesis

Education

Degrees, certifications, and relevant coursework

Centro Universitario UNA

MBA in Strategic Project Management, Project Management

2015 - 2016

Training in the development of organizational strategic planning using methodologies for project, people, and risk management, along with techniques to ensure compliance.