Lucas Santilli

• Orchestrated Logistic product implementations in Mexico, Colombia, and Chile, fostering collaboration among teams.
• Enhanced roadmaps to align market needs and organizational goals, facilitating efficient implementation processes.
• Acted as a communication nexus between executives, product teams, and developers, ensuring precise execution of strategies.

•Successfully managed and served as the key point of contact for major global customers, leading to a 130% growth in sales
•Spearheaded the development of the Brazilian market in a high-impact segment, resulting in a 140%
•Strong management skills in tech projects, focusing on innovation and optimizing resource allocation. Utilized proficiency in data analysis to create customized business plans

• Collaborates with diverse squads using qualitative and quantitative insights to develop hypotheses and create innovative solutions, contributing to the company's product success.
• Define and monitor metrics, effectively identifying and resolving issues, resulting in significant cost savings. Continuously utilized metrics to enhance product usability, functionality, and performance.

• Led the successful implementation of an online customer support pilot project, introducing an innovative and tailored communication approach that enhanced customer satisfaction and streamlined support processes.
• Actively integrated a management software system with the manufacturing environment, optimizing operational efficiency and enabling seamless data exchange between departments.