Gabriela Luta
@gabrielaluta
I create clear technical documentation and learning content for complex products.
SpainWhat I'm looking for
At Google, I lead content development and localisation for ChromeOS Flex, Data Privacy and Protection, and the Cameyo Help Center, using content metrics to improve engagement and reduce support tickets. I also manage Help Center migration and create policy documentation that helps IT administrators deploy and manage Chrome devices.
I've built user-centred documentation, UX copy, eLearning, and instructional content for Workday, OutSystems, ICON, Coursera, Nestlé Nutrition, Microsoft, SAP, and Apple. I turn complex SaaS, pharmaceutical, and scientific material into clear experiences, lead cross-functional teams, improve processes with AI and data, and mentor writers to raise content quality.
Experience
Work history, roles, and key accomplishments
Developing evidence-based infographics from clinical studies and scientific literature, translating complex technical content into clear, user-focused visuals. Applying cognitive simplification, information architecture, and narrative design to structure content.
Leading content development and localisation for ChromeOS Flex, Data Privacy and Protection, and Cameyo Help Center. Analysing content metrics to optimise documentation and reduce support tickets.
Reduced backlogs by remediating Meta developer courses on Coursera, partnering with SMEs to update lessons, assessments, and exercises. Implemented AI-assisted workflows to accelerate content reviews while maintaining quality and technical accuracy.
Developed JIRA dashboards and metrics for an Agile 5-person team, enabling data-driven sprint planning and continuous improvement. Created templates and style guides to improve consistency and reduce content debt.
Conducted customer research and incorporated user feedback to improve documentation quality. Authored technical documentation, UX/UI copy, and release notes throughout the software development lifecycle.
Led cross-functional teams by coordinating SMEs, Graphic Designers, and stakeholders, facilitating storyboard reviews, mentoring peers, and meeting budgets. Tracked KPIs to improve storyboard times by 50%.
Technical writing role at Microsoft, contributing to documentation and content development.
Information development role at SAP, creating and maintaining technical documentation.
Managed localisation projects, coordinating translation and ensuring quality and timely delivery.
Localisation Project Manager
CETRA Language Solutions
Jan 2012 - Jan 2013 (1 year)
Managed localisation projects, coordinating translation and ensuring quality and timely delivery.
Freelance Interpreter
CONTEXT
Jan 2011 - Jan 2012 (1 year)
Provided freelance interpretation services between Romanian and English.
Education
Degrees, certifications, and relevant coursework
UNINETTUNO University
Certificate, Technical Communication
Completed a certification in Simplified Technical English from UNINETTUNO University and ASD.
Stanford University
Certificate, Scientific Writing
2025 - 2025
Completed the Writing in the Sciences course on Coursera.
University of Limerick
Postgraduate Certificate, Technical Writing
2015 - 2017
Earned a Postgraduate Certificate in Technical Writing.
University of Limerick
Master of Arts, Teaching English as a Second Language
2011 - 2012
Earned a Master's degree in Teaching English as a Second Language.
Babeș-Bolyai University
Bachelor of Arts, Modern Applied Languages
2005 - 2008
Earned a Bachelor's degree in Modern Applied Languages, Translation and Interpreting.
Availability
Location
SpainAuthorized to work in
Job categories
Skills
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