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Open to opportunities

Zbigniew Ficner

@zbigniewficner

Experienced technical writer with expertise in documentation and localization.

Spain

What I'm looking for

I seek a role that values clear communication and offers growth opportunities.

I am a seasoned technical writer with over 15 years of experience in creating and managing technical documentation across various industries, including technology and pharmaceuticals. My journey began at Compuware Poland, where I developed a robust documentation building environment using DocBook XSL. Since then, I have honed my skills in DITA, XML, and various documentation tools, contributing to projects at renowned companies such as IBM and Avid Technology.

Most recently, I worked at Gemalto – Thales Group in Spain, where I was responsible for planning and creating technical documentation for a new product using MadCap Flare. My experience spans all phases of the software development lifecycle, and I have a proven track record of ensuring documentation quality through automation and adherence to regulatory standards. I thrive in collaborative environments and am passionate about delivering clear, user-friendly documentation that meets the needs of diverse audiences.

Experience

Work history, roles, and key accomplishments

IR

Technical Writer, Consultant

IT Kontrakt, Roche

Oct 2015 - Oct 2018 (3 years)

Developed project documentation for Roche solutions, adhering to project management and regulatory standards in the pharmaceutical sector.

MI

Senior Technical Writer

Midokura

May 2014 - Dec 2014 (7 months)

Participated in all phases of the SDLC, migrating documentation to DITA and setting up automated documentation builds.

VS

Senior Technical Writer

Vendo Technology SL

Jul 2013 - Apr 2014 (9 months)

Established an XML-based documentation framework and maintained customer-facing documentation, ensuring compliance with PCI security standards.

CO

Information Developer, Technical Writer

Compuware

Mar 2006 - Aug 2008 (2 years 5 months)

Created a documentation building environment using DocBook XSL and automated processes with Ant.

Education

Degrees, certifications, and relevant coursework

University of Central Lancashire logoUL

University of Central Lancashire

Certificate of Higher Education, Astronomy

2013 - 2018

Completed a Certificate of Higher Education in Astronomy, focusing on various astronomical concepts and practices.

Galway Mayo Institute of Technology logoGT

Galway Mayo Institute of Technology

Certificate, Networking

2011 - 2012

Studied the installation, operation, and troubleshooting of routed and switched networks, gaining practical and theoretical knowledge in networking.

University of Poznań logoUP

University of Poznań

Master's Degree, English Philology

1990 - 1996

Earned a Master's degree in English Philology, focusing on language, literature, and linguistics, preparing for a career in education and communication.

Tech stack

Software and tools used professionally

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Zbigniew Ficner - Technical Writer - Gemalto – Thales Group | Himalayas