Zbigniew Ficner
@zbigniewficner
Experienced technical writer with expertise in documentation and localization.
What I'm looking for
I am a seasoned technical writer with over 15 years of experience in creating and managing technical documentation across various industries, including technology and pharmaceuticals. My journey began at Compuware Poland, where I developed a robust documentation building environment using DocBook XSL. Since then, I have honed my skills in DITA, XML, and various documentation tools, contributing to projects at renowned companies such as IBM and Avid Technology.
Most recently, I worked at Gemalto – Thales Group in Spain, where I was responsible for planning and creating technical documentation for a new product using MadCap Flare. My experience spans all phases of the software development lifecycle, and I have a proven track record of ensuring documentation quality through automation and adherence to regulatory standards. I thrive in collaborative environments and am passionate about delivering clear, user-friendly documentation that meets the needs of diverse audiences.
Experience
Work history, roles, and key accomplishments
Technical Writer
Gemalto – Thales Group
Jan 2020 - Nov 2023 (3 years 10 months)
Planned and created technical documentation for a new product using MadCap Flare, ensuring clarity and usability for end-users.
Senior Technical Writer
Avid Technology Inc.
Oct 2018 - Dec 2019 (1 year 2 months)
Created and updated Avid's Interplay Production documentation using FrameMaker, focusing on accuracy and user needs.
Technical Writer, Consultant
IT Kontrakt, Roche
Oct 2015 - Oct 2018 (3 years)
Developed project documentation for Roche solutions, adhering to project management and regulatory standards in the pharmaceutical sector.
Senior Technical Writer
Midokura
May 2014 - Dec 2014 (7 months)
Participated in all phases of the SDLC, migrating documentation to DITA and setting up automated documentation builds.
Senior Technical Writer
Vendo Technology SL
Jul 2013 - Apr 2014 (9 months)
Established an XML-based documentation framework and maintained customer-facing documentation, ensuring compliance with PCI security standards.
Senior Technical Writer
Elephant Talk Communications
Jul 2012 - Jul 2013 (1 year)
Implemented a DITA-based documentation framework, ensuring quality through automated documentation builds.
Information Developer, Technical Writer
IBM Ireland
Aug 2008 - Jun 2012 (3 years 10 months)
Planned and developed DITA documentation, integrated with products, and managed globalization processes.
Information Developer, Technical Writer
Compuware
Mar 2006 - Aug 2008 (2 years 5 months)
Created a documentation building environment using DocBook XSL and automated processes with Ant.
Software Localization Manager
Young Digital Planet
Jan 1999 - Mar 2006 (7 years 2 months)
Managed the localization of educational software, ensuring quality and compliance with localization standards.
Teacher
The Technical University of Gdańsk
Jun 1996 - Jan 1999 (2 years 7 months)
Taught general and technical English, tailoring courses to various engineering majors.
Education
Degrees, certifications, and relevant coursework
University of Central Lancashire
Certificate of Higher Education, Astronomy
2013 - 2018
Completed a Certificate of Higher Education in Astronomy, focusing on various astronomical concepts and practices.
Galway Mayo Institute of Technology
Certificate, Networking
2011 - 2012
Studied the installation, operation, and troubleshooting of routed and switched networks, gaining practical and theoretical knowledge in networking.
University of Poznań
Master's Degree, English Philology
1990 - 1996
Earned a Master's degree in English Philology, focusing on language, literature, and linguistics, preparing for a career in education and communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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