Funmilayo Oritogun

I am a highly motivated customer service professional with over five years of experience building positive client relationships and exceeding expectations in fast-paced environments.

I deliver measurable results by resolving inquiries, handling complaints, and implementing data-driven record-keeping and engagement strategies that improve customer satisfaction and administrative efficiency.

Earlier roles in quality control and teaching strengthened my analytical, audit, and training capabilities, including conducting audits, initiating corrective actions, and delivering workshops that raised productivity.

I am committed to continuous learning and professional development, leveraging tools like Salesforce, Zendesk, HubSpot, Microsoft Office, and Google Workspace to support strong communication, teamwork, and problem-solving.