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fredrica AflahFA
Open to opportunities

fredrica Aflah

@fredricaaflah

I support customers, resolve account inquiries, and build positive client relationships.

Ghana
Message

What I'm looking for

I'm looking for an opportunity to support customers, build strong client relationships, resolve service issues, and continue learning while contributing to quality service delivery.

At Consolidated Bank of Ghana, I provided customer support, maintained positive client relationships, and helped resolve customer complaints and account inquiries.

I'm a Bachelor of Science in Accounting graduate from the University of Professional Studies, Accra, committed to continuous learning, quality service delivery, and making a meaningful impact through innovative thinking.

Experience

Work history, roles, and key accomplishments

CG

Customer Service

Consolidated Bank of Ghana

May 2024 - May 2025 (1 year)

Provided customer support and maintained positive relationships with clients. Assisted in resolving customer complaints and account inquiries, and helped analyze customer needs to ensure quality service delivery.

Education

Degrees, certifications, and relevant coursework

University of Professional Studies, Accra logoUA

University of Professional Studies, Accra

Bachelor of Science, Accounting

2021 - 2024

Pursued a Bachelor of Science in Accounting, developing strong analytical and financial skills.

Tech stack

Software and tools used professionally

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