Robyn Hendricks

Monitor and manage accounts receivable aging to minimize bad debt risk, conduct collections and reconcile accounts, and coordinate credit reviews and dispute resolution across departments to improve cash flow.

Supported finance team with vendor onboarding, verification of supplier documentation and BEE certificates, and assisted with payments and system migration tasks during onboarding to a new ERP.

Managed travel agent and tour operator invoicing, reconciled city ledger to general ledger, led AR ageing reviews and credit limit assessments, and coordinated bad-debt provisioning and collections processes.

Processed supplier invoices and payments, performed month-end supplier reconciliations and bank reconciliations, assisted consultants with purchase orders and rate contracts, and maintained financial records.

Processed client cashbooks and VAT reconciliations, prepared income tax returns and tax clearance applications, and managed SARS correspondence and e-filing tasks for corporate and individual clients.

Liaised with international travel agents and clients to cost and book FIT and group arrangements, issued invoices and vouchers, negotiated supplier rates, and supervised consultant workload and performance.

Handled FIT and group reservations, prepared quotations and itineraries, processed payments and vouchers, and maintained client and supplier records for accommodation, safaris and transfers.

Supported travel agents with bookings for accommodation, transfers and tours, prepared vouchers and provided reception relief and administrative support.

Liaised with international agents and clients for safari and tour arrangements, prepared itineraries and vouchers, handled bookings and supplier coordination for accommodation and transport.

Completed studies at Varsity College culminating in a qualification in 2016.

Completed ICB National Certificate – Senior Bookkeeping with studies at Varsity College between 2010 and 2015.

Completed certificates in Advanced Excel and Intermediate Excel in 2014.

Completed a qualification in Galileo in 1998 at Cape College.

Completed training and received certificates from NCC Training College in 1997.

Completed a Diploma in Travel & Tourism and related qualifications at NCC Training College.

Grade: Highest Standard passed: Std.10

Completed secondary education at Trafalgar High School and passed Matric in 1996.

Enrolled in Income Tax course; National Diploma - Technical Financial Account to be obtained once Income Tax exam is written.

Completed ICB National Certificate in Business Law & Accounting Control.