Dalene du Plessis

Managed daily administrative operations, including filing, correspondence, and document preparation. Processed invoices, payments, and procurement documents efficiently while facilitating communication between directors and external vendors.

Sourced qualified candidates for roles in hospitality, conservation, and tourism, developing detailed job descriptions and conducting interviews. Facilitated onboarding and supported candidate placement, building long-term relationships with clients.

Coordinated technical responses and escalations to field technicians, maintaining compliance records and operational logs. Trained clients on system operation and troubleshooting, supporting the integration of prepaid electricity into municipal grids.

Managed reservations, guest services, and daily lodge operations, leading staff and maintaining guest satisfaction standards. Oversaw food & beverage services, menu development, and procurement, ensuring environmental sustainability practices.

Led branch operations, surpassing sales and service goals while managing credit evaluations, cash flow, and staff development. Ensured compliance with legal and regulatory standards and developed customer retention strategies.

Managed daily lodge operations, bookings, and guest relations, supervising staff and maintaining high service standards. Handled bookkeeping, financial reconciliations, and reporting, ensuring compliance with safety regulations.

Reconciled and oversaw financial transactions, including invoice processing and general ledger account reconciliation. Oversaw fleet management operations, monitoring fuel consumption and compiling detailed monthly reports.

Managed fleet scheduling, procurement, and maintenance coordination, preparing reports on equipment usage, fuel, and costs. Maintained inventory and logistical documentation, serving as Health & Safety Representative.

Completed secondary education, achieving a Senior Certificate. Gained foundational knowledge across various subjects, preparing for further studies and professional life.

Obtained a National Diploma in Nature Conservation. Focused on environmental management, wildlife conservation, and ecological principles relevant to the field.

Completed a Diploma in Human Resource Management. Studied principles of HR, including recruitment, employee relations, and organizational development.

Undertook studies in Fundamental Accounting. Gained essential knowledge in accounting principles, financial record-keeping, and basic financial reporting.