Franziska Brandt

In my role at American Express, I led the transformation of B2B payment services, focusing on integrated go-to-market strategies for both enterprise and SMB segments. By unifying sales teams under a data-driven model, I improved productivity and customer satisfaction. Additionally, I directed Austria's market strategy and P&L, launching innovative payment solutions and optimizing vendor contracts

Led sales and client management activities for Large and Mid‑Market segments and participated in country‑level leadership teams.
• Expanded regional market presence and accelerated new business acquisition
• Enhanced sales effectiveness through structured coaching and performance routines
• Strengthened client retention and premium product adoption
• Collaborated with product and marketing to refi

Led a large cross‑market team across Central Europe with responsibility for growth, regulatory alignment, and operational harmonization.
• Introduced a new Inside Sales model accelerating SMB and mid‑market growth
• Improved operational efficiency through lean transformation and digital enhancements
• Fostered high‑engagement culture through active leadership and communication
• Increased adoption

In my role at American Express, I led a large team (+50 team) to integrate services across major business units (merchant, B2B, Issuer), significantly enhancing cross-sell opportunities and aligning growth strategies across Germany and Austria. By streamlining processes and implementing unified sales tools, I achieved double-digit year-over-year growth in revenue. Additionally, I renegotiated key

In my role at American Express, I directed account development and implementation efforts across Central Europe and the UK. I successfully managed a diverse team to enhance client retention and drive portfolio growth while overseeing compliance, implementation, onboarding, product management and regulatory and transformation projects for GCS Germany. My leadership fostered a culture of excellence

In my role at American Express, I directed Account Development efforts for global accounts in the DACH region. I led a talented team, focusing on contract renegotiations that enhanced client satisfaction and drove revenue growth. Additionally, I crafted strategic plans aimed at expanding our market presence and retaining key clients across Germany, Switzerland, and Austria.

Managed global accounts at American Express.

Managed regional accounts and global business partnerships at American Express.

Managed commercial accounts and business travel services at American Express.