Shay Haynie
@shayhaynie
Dedicated and results-driven professional with experience in customer service and food preparation.
What I'm looking for
I am a highly motivated and organized individual with a strong background in customer service, food preparation, and management. With experience in various industries, including food service, childcare, and collections, I possess a unique blend of skills that enable me to excel in fast-paced environments. My passion for delivering exceptional customer service and my ability to work effectively in teams have earned me a reputation as a reliable and dedicated professional.
Throughout my career, I have demonstrated my adaptability and willingness to learn, taking on new challenges and responsibilities with ease. My experience in management has taught me the importance of effective communication, leadership, and problem-solving. I am confident in my ability to make a positive impact in any organization and am excited to bring my skills and experience to a new role.
In addition to my professional experience, I am a quick learner, a team player, and a creative problem-solver. I am excited to bring my skills and experience to a new role and contribute to the success of a dynamic organization.
Experience
Work history, roles, and key accomplishments
Receptionist/Budtender
Exhale
Jun 2023 - Dec 2023 (6 months)
Managed front desk operations, greeted visitors, and handled incoming calls. Performed data entry and maintained office supplies. Ensured security by verifying visitor identification and monitored lobby security cameras.
Collection Specialist
Debt Consulting Agency
Jun 2022 - Dec 2023 (1 year 6 months)
Handled customer inquiries and resolved disputes. Achieved performance goals while maintaining high call volumes. Entered client details for interdepartmental access and negotiated payment plans.
Daycare Cook
Kiddie Academy of Middletown
Dec 2020 - Jun 2022 (1 year 6 months)
Prepared nutritious meals while maintaining food safety standards. Communicated with parents about dietary needs and managed kitchen inventory.
Cook/Server/Assistant Manager
Waffle House
Nov 2016 - Apr 2021 (4 years 5 months)
Took customer orders, delivered food, and managed shift operations. Supervised staff and collaborated on business growth strategies.
Collections Agent
Phillips & Cohen Associates Ltd.
Jul 2018 - Dec 2020 (2 years 5 months)
Maintained collection records and communicated with customers regarding payment options. Resolved disputes and achieved performance goals.
Picker Packer
Amazon
Jul 2017 - Jan 2018 (6 months)
Packaged items for shipment, monitored inventory levels, and ensured compliance with safety regulations. Maintained an organized work area.
Leader, Cook, Cashier
Jimmy's Seaside Fries
Feb 2016 - Oct 2017 (1 year 8 months)
Led shifts, cooked orders, and managed customer service. Oversaw cash handling and employee training.
Cashier/Cleaner/Re-Stock
Caribbean Cuisine
Aug 2014 - Feb 2016 (1 year 6 months)
Managed cash handling, cleaned work areas, and supported team performance. Provided training for new hires.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Bachelor's Degree, Criminal Justice
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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