Open to opportunities

Francisco robles

@franciscorobles

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I turn business data into dashboards, automation, and operational growth.

Mexico

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What I'm looking for

I'm looking for Business Intelligence, Business Analytics, Business Operations, Revenue or Sales Operations, Commercial Strategy, or Business Development roles where I can automate reporting, improve processes, coordinate stakeholders, and turn data into actionable decisions.

At VEMO, I led analytics, automation, reporting, and operational improvement across Sales, Fleet, Finance, Insurance, and Operations. I managed eight BI and analytics specialists and helped increase monthly sales by more than 30% while improving lead conversion from 1.5% to 3.5% across 20+ cities.

Previously at KAVAK, I built analytical frameworks, KPI tracking, executive reports, and process improvements that reduced operational costs by 12%, approximately $800K USD. I also led a 20-person Back Office team, strengthening SLA control, operational quality, productivity, documentation, and execution discipline.

I enjoy structuring complex business problems, connecting reliable data sources, and turning findings into practical decisions for leadership and cross-functional teams.

Experience

Work history, roles, and key accomplishments

Business Operations & Analytics Manager

VEMO

Aug 2024 - Apr 2026 (1 year 8 months)

Led analytics, automation, and operational improvement initiatives across Sales, Fleet, Finance, Insurance, and Operations. Managed a team of 8 BI specialists and contributed to a +30% increase in monthly sales and improved lead conversion from 1.5% to 3.5% across 20+ cities.

Power BI SQL Python BigQuery CRM Data Integration Process Automation Team Management

Senior Performance Analyst

KAVAK

Jan 2023 - Dec 2024 (1 year 11 months)

Analyzed operational and commercial performance to identify bottlenecks, efficiency opportunities, and cost reduction initiatives. Reduced operational costs by 12% (approx. $800K USD) through analytical frameworks and KPI tracking.

Data Analysis KPI Tracking Process Optimization Executive Reporting SQL Excel

Back Office Supervisor

KAVAK

Jan 2020 - Dec 2023 (3 years 11 months)

Led a team of 20 people, overseeing SLAs, operational quality, productivity, and documentation. Implemented follow-up routines and control dashboards to improve visibility and execution discipline.

Team Leadership SLA Management Operational Quality Reporting Process Improvement Excel

Control Tower Analyst

KAVAK

Jan 2019 - Dec 2020 (1 year 11 months)

Coordinated nationwide vehicle deliveries, tracking timing, documentation, incidents, and risks. Built operational reports to provide leadership visibility into progress and improvement opportunities.

Operations Coordination Reporting Data Tracking Incident Management Excel