Francis Almirante

I’m a results-driven Hospitality Management graduate with a strong command of CRM tools and a proven ability to quickly master new systems and processes. I’m recognized for problem-solving, adaptability, and a proactive approach to guest service and team support.

As a Professional Medical Representative, I achieved sales targets through effective territory planning and implemented marketing and promotional programs aligned with company objectives. I promoted pharmaceutical products to physicians to increase prescription demand, delivering accurate product information to support confident decisions.

I also managed key accounts and key opinion leaders (KOLs), monitored inventory and distribution, handled customer inquiries professionally, managed promotional activities and company assets, and prepared sales reports and required documentation.

As a Customer Service Representative, I demonstrated strong team collaboration and customer service excellence in fast-paced environments. Skilled in multitasking, I maintained accurate records and resolved high-volume inquiries—order tracking, returns, and refund requests—while following company policies and standard operating procedures.