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Open to opportunities

Briar Rahmes

@briarrahmes

Customer-focused service professional skilled in food service, hospitality, and teamwork.

United States
Message

What I'm looking for

I seek a customer-facing role in a collaborative, service-oriented environment where I can grow skills in hospitality, operations, and customer engagement.

I am a customer-service expert with hands-on experience in fast-paced food and beverage environments, including coffee shops, bakeries, and a chocolate company. I take pride in consistently delivering high-quality service, precise beverage preparation, and maintaining clean, organized workspaces.

My background includes roles as a barista and dishwasher where I developed strong multitasking, time-management, and attention-to-detail skills. I reliably handled cash transactions, boosted customer engagement, and received consistent positive feedback on service and product quality.

My training in Baking and Pastry Production complements my front-of-house experience, giving me an appreciation for product quality and food safety standards. I maintain a positive attitude, a strong work ethic, and a focus on repeat-customer cultivation.

I am seeking opportunities to branch out into related fields where I can apply my customer-service strengths, teamwork, and operational skills to contribute to a welcoming customer experience and support business goals.

Experience

Work history, roles, and key accomplishments

IS
Current

Barista

Icki Sticki

Feb 2026 - Present (5 months)

Act as the primary guest contact managing high-volume orders and payment accuracy with consistent service
excellence. Translate menu expertise into personalized recommendations that improve customer satisfaction
daily across diverse customer needs. Maintain composure during peak hours while handling cash and resolving service issues promptly and professionally.

MC

Dishwasher

Madison Chocolate Company

Sep 2025 - Oct 2025 (1 month)

Supported front-of-house efficiency by prioritizing washing cycles for essential service items during peak
operations. Handled delicate glassware carefully to reduce breakage and maintain presentation standards consistently. Maintained positive attitude and organized storage to prevent operational bottlenecks during rushes and service peaks.

ST

Barista

Nov 2024 - Aug 2025 (9 months)

Prepared quality beverages while processing high-volume cash and mobile payment transactions in fast-paced environment. Maintained organized workspace to enable fast service during continuous customer flow and
peak hours. Shared product knowledge to create engaging & consultative customer service experiences daily with strong attention to detail.

LH

Barista

Le C's Patisserie & Tea House

Jun 2024 - Oct 2024 (4 months)

Built genuine customer relationships by memorizing regular guest names and preferences and building trust
consistently. Maintained immaculate front counter and seating area to enhance guest experience and overall
satisfaction daily. Applied precise beverage preparation techniques to guarantee consistent quality across all
drinks with attention to detail.

Education

Degrees, certifications, and relevant coursework

Fox Valley Technical College logoFC

Fox Valley Technical College

Certificate, Baking and Pastry Production

Completed a Baking and Pastry Production program focused on practical pastry techniques and production processes.

NS

New Berlin West High School

High School Diploma, General Studies

High School Diploma achieved with coursework preparing for postsecondary training and employment.

Tech stack

Software and tools used professionally

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