Open to opportunities

Joey Orozco

@joeyorozco

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Customer-focused service worker with hands-on retail and warehouse experience.

United States

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What I'm looking for

I want a customer-facing role where I can develop service skills, support teams, learn operational systems, and grow into greater responsibility within a friendly, team-oriented workplace.

I am a customer-focused service professional with hands-on experience in retail, food service, and warehouse operations. I have worked as a sortation associate, barista, general merchandise team member, and pizza team member, delivering reliable, punctual performance while operating point-of-sale systems, scanners, and commercial equipment.

I consistently provide welcoming guest experiences, maintain clean and safe workspaces, and support inventory accuracy through scanning and audits. I take pride in building rapport with regular customers, working well in fast-paced teams, and learning technical tools to help get orders ready for delivery and keep operations running smoothly.

Experience

Work history, roles, and key accomplishments

Current

Sortation Associate

Current

Amazon

Jan 2023 - Present (2 years 9 months)

Receive, sort, scan, and palletize inventory to prepare customer orders for delivery while operating warehouse equipment and handheld scanners to maintain throughput and accuracy.

Inventory Management order fulfillment Handheld Technology Safety Procedures

Barista

Starbucks

Jun 2023 - Jan 2024 (7 months)

Prepared and served hot and cold beverages, operated espresso machines and commercial brewers, and maintained sanitary work areas while building customer rapport to increase loyalty.

Customer Service Espresso Food Safety POS Operation Cash Handling

General Merchandise Expert

Target

Oct 2022 - Jan 2023 (3 months)

Supported store operations during seasonal peak by ensuring floor zoning, inventory accuracy through scans and audits, and assisting guest services including cashier tasks.

Merchandising Point of Sale Customer Service Retail Operations Stocking Visual Merchandising

Pizzaolo

Blaze Pizza

Aug 2021 - Jul 2022 (11 months)

Greeted and served guests, prepared food items and operated the cash register while maintaining cleanliness and supporting team members to ensure efficient restaurant operations.