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Frances Messina

@francesmessina

Social Services Director delivering resident assessments, care plans, counseling, and admissions support across post-acute and residential settings.

United States
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What I'm looking for

I’m looking for a position that offers a variety of challenges and responsibilities, so I can utilize my skills, knowledge, and experience—driving counseling, assessments, care planning, and team training in post-acute and residential settings.

I provide counseling as needed, complete assessments for admissions, quarterly, yearly assessments, and deliver depression scales and psychosocial assessments. I manage intake, admission, and discharge procedures for Nursing Home residents, handle community and hospital referrals, ensure home health and DME, and maintain statistics on resident admissions and discharges.

I’ve led social services at scale as a Social Services Director, including training new social workers on policies and documentation, and covering multiple buildings (11 buildings from Miami to Melbourne). I also bring hands-on background from Substance Abuse Counselor and Case Manager roles, including case documentation, individual and group counseling, and coordinating referrals to medical, housing, and other treatment programs.

Experience

Work history, roles, and key accomplishments

LC
Current

Social Services Director

Life Care Center of Citrus County

Aug 2018 - Present (7 years 11 months)

Provided social services counseling and completed admissions, quarterly/yearly assessments for nursing home residents. Managed home health/DME coordination, depression scales and psychosocial assessments, and intake/admission/discharge procedures, including referrals and training of new social service assistants.

RP

Social Services Director

Rio Pinar

Nov 2022 - Mar 2023 (4 months)

Provided social services counseling and completed admissions assessments, quarterly/yearly assessments, depression scales, and care plans. Completed nursing home intake/admission and MDS assessments, managed discharge procedures and referrals, and handled collections for insurance and private pay residents.

TR

Social Services Director

Titusville Healthcare and Rehab

Jul 2013 - Dec 2022 (9 years 5 months)

Provided social services counseling and completed resident assessments, depression scales, and care plans. Handled nursing home intake/admission, MDS assessments, discharge procedures, referrals, and admissions liaison duties, including collections from private pay residents and training social service assistants.

CP

Social Services Director

Consulate at Lake Parker

Jan 2020 - Nov 2022 (2 years 10 months)

Provided social services counseling and completed admissions assessments, quarterly/yearly assessments, depression scales, and care plans. Completed nursing home intake/admission/discharge procedures and managed community/hospital referrals and resident roommate issue resolution.

TH

Substance Abuse Counselor

The Transition House

May 2010 - Sep 2011 (1 year 4 months)

Provided individual and group counseling for a case load of 60 male inmates under the Department of Corrections. Conducted DSM-based diagnostic work, facilitated program classes, maintained case records, and prepared progress reports for courts/probation and employers.

FF

Staff Supervisor

Friends of Children & Families

Jan 2010 - Dec 2010 (11 months)

Supervised four residential group homes for adolescents and oversaw staff scheduling, budgeting, and home inspections for compliance with state requirements. Managed case planning, safety assessments, home visits, referrals, and court-related activities including testimony and judicial reviews.

DV

Case Manager

Department of Juvenile Justice (Level VI)

Jan 2008 - Jan 2009 (1 year)

Served as a case manager for male adolescents in the Level VI Behavioral Specialist/Program Specialist program. Completed PDR documentation, escorted individuals to court hearings, and prepared aftercare case plans with follow-up on progress.

KU

Dependency/Adoption/IL Case Manager

Kids Hope United

Jan 2006 - Jan 2008 (2 years)

Maintained and strengthened families through dependency/adoption/independent living case management and family case management. Supported reunification per state guidelines and provided referrals/resources, including support connected to HIV-affected families and children, and facilitated a student drug rehabilitation program using the twelve-step program.

SR

House Manager

Susan B. Anthony Drug Rehab

Jan 2002 - Jan 2004 (2 years)

Developed, promoted, and facilitated a self-help modeled group. Provided family reunification support and coordinated referrals for housing and other needs for people with HIV, including medical and clothing/food resources.

KD

House Parent/House Manager

Kids in Distress

Jan 1999 - Jan 2002 (3 years)

Provided residential supervision for children and organized/led group activities and therapy sessions. Supported communication and coping-skills development for residents.

Education

Degrees, certifications, and relevant coursework

CI

City College for Private Investigation

Bachelor of Science, Behavioral Science

2003 - 2004

Earned a Bachelor of Science in Behavioral Science from City College for Private Investigation between 2003 and 2004.

FU

Florida Atlantic University

Bachelor of Science

1995 - 1998

Completed a Bachelor of Science degree at Florida Atlantic University from 1995 to 1998.

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