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Denise Velez

@denisevelez

I’m a case manager who helps people access support, safety, and long-term stability.

United States
Message

What I'm looking for

I’m looking for a role where I can deliver trauma-informed case management, coordinate supportive resources, and help clients move toward safety and stability—while contributing to prevention or community programs with accountability and real outcomes.

I bring years of hands-on case management experience across domestic violence shelters, transitional housing, residential group homes, prevention programs, and school-based youth services. I lead with trauma-informed, confidential support—whether I’m conducting intake assessments, building care plans, or coordinating legal, medical, and social services.

In my current and recent roles, I provide crisis intervention, emotional support, and safety planning, while also coordinating daily operations and ensuring accurate documentation in line with HIPAA and organizational policies. I also support neurodiverse and disability communities through streamlined guidance, care coordination, guardianship, and navigation of funding, services, and living solutions.

I’m especially effective at combining direct client support with program and data responsibilities—maintaining documentation, supporting programmatic data collection and continuous quality improvement, and delivering evidence-based prevention curricula with fidelity. With a long record of developing partnerships, training stakeholders, and managing resources in school and community settings, I’m ready to bring structure, empathy, and measurable impact to your team.

Experience

Work history, roles, and key accomplishments

RW
Current

Life Coach - DDD Services

Road 2 Wellness

Feb 2026 - Present (2 months)

Streamlined guidance and coordinated comprehensive care for the neurodiverse and disability community, supporting individuals, families, and professionals with informed living decisions. Managed care planning and referrals across services including funding, in-home help, day habilitation, legal services, medical services, residence options, guardianship support, IEP meeting representation, and Soc

CC
Current

Case Manager - Safe House

Clara Maass Medical Center

Nov 2024 - Present (1 year 5 months)

Provided crisis intervention, emotional support, and safety planning for individuals and families escaping domestic violence while maintaining a safe, confidential, trauma-informed shelter environment. Conducted intake assessments, facilitated case management, connected clients to legal/medical/social services, and maintained HIPAA-compliant client records.

CC
Current

Per Diem Residential Counselor

CBH Cares

Oct 2023 - Present (2 years 6 months)

Oversee daily operations of a long-term residential group home to maintain a safe, clean, and therapeutically appropriate living environment. Supervise direct care staff performance, support service plan goals and interventions, provide medication education and observe self-administration, complete required documentation, and perform crisis intervention as needed while adhering to safety and regul

UE
Current

School-Based Youth Service Spec

Union City Board of Education

Jan 2001 - Present (25 years 3 months)

Provided case management services to approximately 50 middle school students by initiating behavioral interventions for at-risk youth and linking students and families to needed resources. Coordinated student groups and community outreach, led Strengthening Families workshops for 12 families per cycle, facilitated seven Spanish Parent Breakfasts per school year, managed yearly program planning and

SP

Family Supports Service Worker

St. Dominic Family Services Program

Oct 2018 - Feb 2026 (7 years 4 months)

Supported families through CFTSS by assisting with updates to a community resources directory and ensuring delivery of social, emergency, and non-emergency services via direct support and referrals. Maintained confidentiality, developed IEPs to support physical and social development, conducted interviews to identify needs, and provided crisis intervention and parenting skill support with interdis

TY

Case Manager - YMCA

The YMCA

Jun 2023 - Nov 2024 (1 year 5 months)

Delivered direct services for homeless and transitional housing clients by developing housing plans, supporting job searches, and coordinating schedules, services, and housing-related appointments. Completed assessments, performed resident intake, assisted with Social Security/SNAP/General Relief applications, and managed HMIS status updates while providing weekly case management for four transiti

Education

Degrees, certifications, and relevant coursework

Hudson County Community College logoHC

Hudson County Community College

Associate in Psychology, Psychology

Earned an Associate in Psychology from Hudson County Community College, completed in May 2012.

Tech stack

Software and tools used professionally

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