Denise Velez
@denisevelez
I’m a case manager who helps people access support, safety, and long-term stability.
What I'm looking for
I bring years of hands-on case management experience across domestic violence shelters, transitional housing, residential group homes, prevention programs, and school-based youth services. I lead with trauma-informed, confidential support—whether I’m conducting intake assessments, building care plans, or coordinating legal, medical, and social services.
In my current and recent roles, I provide crisis intervention, emotional support, and safety planning, while also coordinating daily operations and ensuring accurate documentation in line with HIPAA and organizational policies. I also support neurodiverse and disability communities through streamlined guidance, care coordination, guardianship, and navigation of funding, services, and living solutions.
I’m especially effective at combining direct client support with program and data responsibilities—maintaining documentation, supporting programmatic data collection and continuous quality improvement, and delivering evidence-based prevention curricula with fidelity. With a long record of developing partnerships, training stakeholders, and managing resources in school and community settings, I’m ready to bring structure, empathy, and measurable impact to your team.
Experience
Work history, roles, and key accomplishments
Life Coach - DDD Services
Road 2 Wellness
Feb 2026 - Present (2 months)
Streamlined guidance and coordinated comprehensive care for the neurodiverse and disability community, supporting individuals, families, and professionals with informed living decisions. Managed care planning and referrals across services including funding, in-home help, day habilitation, legal services, medical services, residence options, guardianship support, IEP meeting representation, and Soc
Case Manager - Safe House
Clara Maass Medical Center
Nov 2024 - Present (1 year 5 months)
Provided crisis intervention, emotional support, and safety planning for individuals and families escaping domestic violence while maintaining a safe, confidential, trauma-informed shelter environment. Conducted intake assessments, facilitated case management, connected clients to legal/medical/social services, and maintained HIPAA-compliant client records.
Per Diem Residential Counselor
CBH Cares
Oct 2023 - Present (2 years 6 months)
Oversee daily operations of a long-term residential group home to maintain a safe, clean, and therapeutically appropriate living environment. Supervise direct care staff performance, support service plan goals and interventions, provide medication education and observe self-administration, complete required documentation, and perform crisis intervention as needed while adhering to safety and regul
School-Based Youth Service Spec
Union City Board of Education
Jan 2001 - Present (25 years 3 months)
Provided case management services to approximately 50 middle school students by initiating behavioral interventions for at-risk youth and linking students and families to needed resources. Coordinated student groups and community outreach, led Strengthening Families workshops for 12 families per cycle, facilitated seven Spanish Parent Breakfasts per school year, managed yearly program planning and
Family Supports Service Worker
St. Dominic Family Services Program
Oct 2018 - Feb 2026 (7 years 4 months)
Supported families through CFTSS by assisting with updates to a community resources directory and ensuring delivery of social, emergency, and non-emergency services via direct support and referrals. Maintained confidentiality, developed IEPs to support physical and social development, conducted interviews to identify needs, and provided crisis intervention and parenting skill support with interdis
Prevention Specialist (Early Rise)
NJ4S - Paterson
Jan 2024 - Jan 2026 (2 years)
Implemented evidence-based prevention services with fidelity by training students, faculty, and families to recognize mental health signs and risk factors. Maintained program documentation and supported program data collection, reporting, continuous quality improvement, and evaluation.
Case Manager - YMCA
The YMCA
Jun 2023 - Nov 2024 (1 year 5 months)
Delivered direct services for homeless and transitional housing clients by developing housing plans, supporting job searches, and coordinating schedules, services, and housing-related appointments. Completed assessments, performed resident intake, assisted with Social Security/SNAP/General Relief applications, and managed HMIS status updates while providing weekly case management for four transiti
Education
Degrees, certifications, and relevant coursework
Hudson County Community College
Associate in Psychology, Psychology
Earned an Associate in Psychology from Hudson County Community College, completed in May 2012.
Availability
Location
Authorized to work in
Job categories
Skills
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