Francesco Porcu
@francescoporcu
I deliver reliable EV charging deployments across Southern Europe.
GermanyWhat I'm looking for
At ChargePoint, I lead EV charging deployment across Italy, Spain, and Portugal, coordinating five O&M partners to deliver approximately 300 installations annually while maintaining First Time Right rates above 85%.
I've served as the primary escalation point for top fleet customers, onboarded around 10 organizations to fleet management platforms, and kept installation, maintenance, and replacement projects on schedule through close collaboration with Sales, Operational Excellence, Product, and field partners.
Earlier, I supported commercial charging networks across five European markets, managed up to 200 concurrent cases, and built a foundation in customer operations, onboarding, and office management at Concentrix and Synechron.
Experience
Work history, roles, and key accomplishments
Owned deployment strategy and execution across Italy, Spain, and Portugal, managing a network of 5 O&M partners and delivering approximately 300 installations annually. Maintained a First Time Right rate above 85% and acted as primary escalation point for top fleet customers.
Provided technical support to customers, resolving issues and ensuring satisfaction.
Education
Degrees, certifications, and relevant coursework
Francesco hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Italy
United KingdomSalary expectations
Social media
Job categories
Skills
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