FRANCESCO MOCCIA

I am a dedicated hospitality professional with a diverse background in customer service and management. My journey began as a waiter in the United States, where I honed my skills in providing exceptional service and understanding customer needs. Over the years, I transitioned into roles that allowed me to expand my expertise, including mobile phone repair technician and call center agent, which further developed my problem-solving abilities and communication skills.

Currently, I serve as a Hospitality Revenue Manager at Podere Fossaccio, where I leverage my experience to optimize revenue and enhance guest experiences. My role as a receptionist at Napoli Napoli Rooms complements this, as I engage directly with guests, ensuring their stay is memorable. I am also involved in innovative projects as a Prompter for Ai Outlier, showcasing my adaptability and eagerness to embrace new technologies in the hospitality sector.