Fozia Dida

Developed and implemented strategic administration plans, directed procurement and asset management, and led HR and performance processes to improve service delivery and accountability across the Public Service Board.

Supervised departmental operations, managed budgets and procurement, and oversaw HR, performance management, and records systems to ensure regulatory compliance and efficient service delivery.

Maintained and enhanced stakeholder and development partner relationships, advised on policy and intergovernmental opportunities, and managed the Nairobi Liaison Office to mobilize resources for county projects.

Reconciled accounts daily, processed domestic and cross-border payments including RTGS/TTs and foreign currency cheques, and managed cheque issuance and transaction controls to ensure accurate operations.

Managed CFO’s correspondence, payroll support, travel logistics, board paper distribution, and maintained records and minute-taking to streamline financial and administrative workflows.

Handled client assistance, telephone and visitor reception, office communications, and data entry to support daily branch administrative functions and customer service.

Enrolled in a Master of Science in International Relations program, focusing on international policy and diplomatic studies.

Completed a Bachelor of Arts combining Sociology and Psychology with coursework on social systems and human behaviour.

Completed a Certificate in Computer Studies covering fundamental computer skills and office applications.