Open to opportunities

Jackie Wandolo

@jackiewandolo

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Organized planner with over 20 years of administrative experience.

Kenya

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What I'm looking for

I seek a role that values teamwork and offers growth opportunities.

I am an organized planner with over 20 years of experience in administrative roles, specializing in managing costs and budgets while establishing partnerships with vendors for optimal savings. My career has been marked by a commitment to quality in-house coordination, inventory management, and managerial support. I pride myself on being a time-conscious and decisive leader, dedicated to ensuring that all tasks are completed efficiently and effectively.

In my current role as an Admin at Red Ant International Company Ltd, I prepare and maintain documentation for fintechs seeking payment service provider licenses, ensuring compliance with regulatory requirements. My previous experience includes managing resellers of fiscal devices at Total Solutions Ltd and providing HR support at Elephant Healthcare. I have developed strong communication, time management, and organizational skills, which have been instrumental in my ability to multitask and adapt to various work environments.

Throughout my career, I have demonstrated a keen attention to detail and a customer service orientation, which has allowed me to build strong relationships with clients and colleagues alike. I am passionate about contributing to team success and continuously seek opportunities for professional growth and development.

Experience

Work history, roles, and key accomplishments

Current

Admin

Current

Red Ant International Company Ltd

Feb 2024 - Present (1 year 4 months)

Responsible for preparing and maintaining documentation for fintechs seeking payment service provider licenses. Communicated with clients to gather necessary information and ensured compliance with regulatory requirements. Provided administrative support during the licensing process and generated reports on application statuses.

Documentation Management Regulatory Compliance Client Communication Administrative Support Reporting Time Management Problem Solving Microsoft Office Suite

Sales Admin

Total Solutions Ltd

Jun 2022 - Jan 2024 (1 year 7 months)

Managed resellers of fiscal devices, verified documentation, and facilitated training. Processed orders and renewed maintenance contracts while liaising with the Kenya Revenue Authority.

Sales Management Documentation Facilitation Order Processing Customer Service Contract Management

Admin Assistant, Events Coordinator

Corporate Leadership Solutions Centre

Sep 2021 - Feb 2022 (5 months)

Sourced venues for training and events, developed budgets, and coordinated workshops. Managed quotations and invoicing for events.

Event Coordination Budget Management Invoicing Time Management Communication Skills Customer Service

Manager

Cleansip Services Ltd

Feb 2021 - Jun 2021 (4 months)

Oversaw office management, including sales and service of vaccine refrigerators. Conducted sales and marketing, generated quotations, and managed logistics for deliveries.

Office Management Sales Management Marketing Customer Service Team Leadership Financial Management

HR Support (Consultancy)

Elephant Healthcare

May 2020 - Dec 2020 (7 months)

Assisted in drafting company policies and provided HR support during recruitment. Managed paperwork for contracts and facilitated onboarding of new staff.

HR Recruitment Onboarding Supplier Management Documentation Management Communication Skills Team Collaboration

Admin Assistant

Imperial Bank Ltd

Oct 2011 - Dec 2020 (9 years 2 months)

Managed calls and reception duties for senior management, coordinated training rooms, and handled document dispatch. Provided logistical support and managed queries.

Document Management Logistics Coordination Customer Service Time Management Microsoft Office Suite Communication Skills

Education

Degrees, certifications, and relevant coursework

Kenya Institute of Management

Diploma II, Human Resource Management

Completed Diploma II in Human Resource Management, focusing on the principles and practices of HR management, including recruitment, training, and employee relations.