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Yenvimai Yvette

@yenvimaiyvette

Customer service representative with experience at Teslon Projects, Reddington Hospital, and Multi Stream TM LTD, handling sales calls and customer bookings.

Cameroon
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At Teslon Projects, I conducted outbound cold calls to prospective clients, introduced the company’s services and project offerings, and researched leads. I handled questions and objections and converted prospects into scheduled consultations or project meetings.

At Reddington Hospital, I called prospective and existing patients to promote healthcare services and wellness programs, scheduled appointments, and shared information about medical services. I also managed complaints, providing solutions or escalating complex issues to the relevant departments.

At Multi Stream TM LTD, I managed outbound logistics and coordinated order processing, packing, and shipment activities. I checked outgoing products against documentation and prepared shipping paperwork. I also completed Dakins Foreign Customer Service Training.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Yaoundé 1 logoUY

University of Yaoundé 1

Bachelor's Degree, International Relations

2014 -

Studied International Relations in History, Clinical Health Management, Project Management, and Data Analysis.

DT

Dakins Foreign Customer Service Training

Certificate, Customer Service

Completed foreign customer service training.

Tech stack

Software and tools used professionally

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