At ZAR Groups, I coordinate daily tasks, attendance and performance updates for more than 10 employees. I also support recruitment, onboarding and employee records.
For DiscountZAR.com, I respond to more than 30 customer enquiries weekly across WhatsApp and other support channels. I resolve order, payment, account and service complaints, achieving approximately 90% timely resolution.
At Caring Blocks, I coordinate onboarding and documentation for caregivers, match them with clients, and monitor active care arrangements. I also maintain operational records and work with internal teams to resolve service issues.
My experience also includes customer service at Caring Blocks, caregiving at Modupe Cole Memorial Child Care and Treatment Home, virtual marketing assistance at Velar Property, and sales at Monds Varieties Stores. I have a B.Sc. in Cell Biology and Genetics and a Diploma in Caregiving.
