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Akinola GbemisolaAG
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Akinola Gbemisola

@akinolagbemisola

Customer service professional in homecare operations who coordinates recruitment, patient referrals, and insurance verification.

Nigeria
Message

What I'm looking for

I’m seeking customer service work where I can support customers, resolve inquiries, and help build lasting relationships.

In my Program Coordinator role, I coordinated daily administrative and operational activities for a Homecare Department, supporting patients, healthcare professionals, caseworkers, and management.

I screened applicants, verified qualifications and New Jersey HHA licenses, and coordinated interviews and staffing schedules. I also managed patient referrals, reviewed documentation, and liaised with caseworkers and insurance companies to verify coverage and service requirements.

At 649 Suite, I assisted customers and staff with receiving and issuing supplies, maintained accurate records, and worked with the finance team on budgets and expenses. Across my roles, I’ve supported customer inquiries, service coordination, and administrative operations.

Experience

Work history, roles, and key accomplishments

MS

Supply Assistant

Ministry of Water Resources – Small Towns Water Supply and S

Jan 2018 - Dec 2018 (11 months)

Supported customer service and billing activities, attended to client inquiries, and provided feedback on services. Assisted in reviewing work plans for improved service delivery.

OH

Intern (IT Personnel)

Obafemi Awolowo University Teaching Hospital

Aug 2015 - Dec 2015 (4 months)

Assisted staff and clients with ICT-related needs, supported installation and maintenance of office equipment, and learned client support and problem resolution in a hospital setting.

Education

Degrees, certifications, and relevant coursework

University of Port Harcourt logoUH

University of Port Harcourt

B.Tech (Hons), Science Laboratory Technology

B.Tech (Hons) in Science Laboratory Technology with a focus on Biomedical Technology, completed in 2017.

KA

Kings and Queens Academy

West African School Certificate, General Studies

Completed the West African School Certificate in 2009.

Tech stack

Software and tools used professionally

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