
Akinola Gbemisola
@akinolagbemisola
Customer service professional in homecare operations who coordinates recruitment, patient referrals, and insurance verification.
What I'm looking for
In my Program Coordinator role, I coordinated daily administrative and operational activities for a Homecare Department, supporting patients, healthcare professionals, caseworkers, and management.
I screened applicants, verified qualifications and New Jersey HHA licenses, and coordinated interviews and staffing schedules. I also managed patient referrals, reviewed documentation, and liaised with caseworkers and insurance companies to verify coverage and service requirements.
At 649 Suite, I assisted customers and staff with receiving and issuing supplies, maintained accurate records, and worked with the finance team on budgets and expenses. Across my roles, I’ve supported customer inquiries, service coordination, and administrative operations.
Experience
Work history, roles, and key accomplishments
Inventory / Storekeeper / Purchaser
649 Suite
Dec 2021 - May 2024 (2 years 5 months)
Assisted customers and staff in receiving and issuing supplies, handled inquiries, and ensured accurate records for smooth operations. Worked with the finance team to manage budgets and expenses.
Store / Production Supervisor
OAUICL Bakery
Jan 2019 - Jan 2021 (2 years)
Supervised daily operations to ensure customer orders were met, handled customer complaints, and coordinated workers and schedules. Monitored product quality and safety standards.
Supply Assistant
Ministry of Water Resources – Small Towns Water Supply and S
Jan 2018 - Dec 2018 (11 months)
Supported customer service and billing activities, attended to client inquiries, and provided feedback on services. Assisted in reviewing work plans for improved service delivery.
Front Desk Officer / Bursar
Oasis Royal Academy
Mar 2017 - Dec 2017 (9 months)
Welcomed visitors and attended to parents, staff, and students, handled phone calls, emails, and in-person inquiries. Managed payroll records, organized student databases, and assisted with staff hiring.
Intern (IT Personnel)
Obafemi Awolowo University Teaching Hospital
Aug 2015 - Dec 2015 (4 months)
Assisted staff and clients with ICT-related needs, supported installation and maintenance of office equipment, and learned client support and problem resolution in a hospital setting.
Class Teacher
Emmanuel Nursery and Primary School
Aug 2013 - Dec 2013 (4 months)
Taught pupils and ensured lessons were engaging and effective, maintained records, and reported pupils' progress to parents. Improved student performance through assessments and feedback.
Program Coordinator
Homecare Department
Coordinated daily administrative and operational activities for the Homecare Department, supporting patients, healthcare professionals, caseworkers, and management. Managed recruitment, scheduling, patient referrals, and insurance verification.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
B.Tech (Hons), Science Laboratory Technology
B.Tech (Hons) in Science Laboratory Technology with a focus on Biomedical Technology, completed in 2017.
Kings and Queens Academy
West African School Certificate, General Studies
Completed the West African School Certificate in 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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