FODILULAHI SALAMI
@fodilulahisalami
Customer Service Representative and Medical Laboratory Scientist delivering empathetic, accurate support in healthcare settings.
What I'm looking for
I’m a Certified Medical Laboratory Scientist with hands-on customer service experience gained in a healthcare setting. I handle patient inquiries with empathy and professionalism, providing clear and accurate information while maintaining a positive, reassuring experience.
In my current role as Medical Laboratory Scientist / Customer Support, I manage client records and documentation in compliance with healthcare standards, resolve complaints efficiently with tact, and collaborate with healthcare teams to ensure smooth service delivery. I’m detail-oriented, reliable, and ready to leverage my healthcare knowledge and communication skills to excel in customer service—open to both remote and onsite opportunities.
Experience
Work history, roles, and key accomplishments
Medical Lab Scientist
Federal Staff Hospital
Jan 2025 - Present (1 year 3 months)
Provided customer support and patient-facing inquiries at Federal Staff Hospital, delivering clear information with empathy and professionalism. Managed patient records and documentation, handled complaints tactfully, and coordinated with healthcare teams to ensure smooth service delivery.
Education
Degrees, certifications, and relevant coursework
Afe Babalola University
Bachelor of Medical Laboratory Science (BMLS), Medical Laboratory Science
2022 -
Bachelor of Medical Laboratory Science (BMLS) at Afe Babalola University.
Availability
Location
Authorized to work in
Job categories
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