Success God's power
@successgodspower
Customer service professional with 2+ years delivering clear, reliable support across channels.
What I'm looking for
I am a dedicated Customer Service Representative with over 2 years of experience supporting customers in corporate and healthcare settings. I consistently resolve inquiries and complaints via phone, chat, and email while maintaining accurate digital records.
My background includes front desk patient support at a general hospital and remote/hybrid customer support at Wepremium, where I prioritized professionalism, confidentiality, and timely resolution of issues. I am skilled in active listening, call handling, and multitasking under pressure.
I hold an HND in Microbiology from Federal Polytechnic Auchi and am open to remote and on-site roles where I can contribute strong communication, record-keeping, and customer-focused problem-solving to improve service outcomes.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Wepremium
Jan 2024 - Present (2 years 1 month)
Provide customer support via phone and online messaging, resolving issues promptly and maintaining accurate digital records to ensure high-quality service.
Customer Service / Front Desk Assistant
General Hospital
Jan 2019 - Dec 2020 (1 year 11 months)
Assisted patients with inquiries, registrations, and appointments while maintaining accurate and confidential records in a fast-paced hospital environment.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Auchi
Higher National Diploma (HND), Microbiology
Completed a Higher National Diploma in Microbiology with practical and theoretical training relevant to laboratory and health-related environments.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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