Florence Espina

I am a detail-oriented and highly adaptable Virtual Assistant with hands-on experience in customer support, administrative tasks, content moderation, and project management. I consistently deliver timely project execution, smooth invoicing processes, and engaging social media content while setting up automations and optimizing workflows.

My background includes live chat and web messaging support, social media moderation, basic site support and administrative functions, and tools expertise such as GoHighLevel (Certified Specialist), Vendasta, PureCloud, Microsoft Office, and Google Workspace. I learn quickly, work independently, and focus on resolving issues to ensure strong customer satisfaction and operational efficiency.