Efjay apparel

I am a dedicated Customer Relations Specialist with over two years of experience in customer engagement, client service management, and administrative support. My passion lies in creating positive experiences for people, and I have a proven track record of successful lead generation and sales growth. I thrive in dynamic environments where I can leverage my expertise in cold calling, customer satisfaction, and retention to drive business success.

In my recent role at U.S Business Funding, I managed customer relationships by promptly addressing inquiries and resolving issues. I utilized various CRM tools, including Salesforce and Zoho, to ensure efficient customer data management. My collaboration with sales and marketing teams has significantly enhanced customer satisfaction and retention, showcasing my ability to contribute effectively to team goals.

With strong personal management skills, time management, and critical thinking abilities, I am committed to delivering exceptional customer experiences. I am eager to bring my skills to a new role where I can continue to grow and make a positive impact.