Raluca Chereches
@ralucachereches
Proactive retail professional with expertise in customer service and HR.
What I'm looking for
I am a proactive and customer-oriented retail professional with over 4 years of experience in reputable shops. My dedication to delivering outstanding service has been recognized with three ‘Passion Chereches Awards’, and I have consistently surpassed KPIs for mystery shoppers. My experience in HR at Accenture has further honed my skills in data management, problem-solving, and team coordination.
Throughout my career, I have developed a strong foundation in human resources, public relations, and communication. I have successfully managed various HR processes, including employee onboarding, documentation, and compliance with legal standards. My ability to liaise with external partners and create insightful HR metrics reports has contributed to my effectiveness in the role.
In addition to my HR experience, I have worked as a PR/Communication Agent, where I researched university activities, prepared online transmissions, and organized events. My diverse skill set includes public speaking, team management, and customer engagement, making me a versatile asset in any professional setting.
Experience
Work history, roles, and key accomplishments
HR Generalist
Accenture
Oct 2019 - Present (5 years 8 months)
Performed data entry and research in various systems, applying process knowledge to identify and resolve issues. Updated and maintained tracking tools, executed transactions, and managed information retrieval from group-specific systems. Conducted data verification, responded to information requests, and prepared HR documents like employment contracts.
PR/Communication Agent
University Politehnica Timisoara
Sep 2017 - Oct 2019 (2 years 1 month)
Researched university activities and events, preparing online transmissions with academic personalities and updating social media. Interviewed sources, researched articles, and generated ideas for news. Collaborated with editors, prepared and moderated a TV show, and organized internal and external events.
Team Assistant
Continental Automotive
Jun 2016 - Jan 2017 (7 months)
Organized meetings, workshops, visits, and team-building events, ensuring company order. Managed the manager's calendar and collaborated with the HR Department on interviews and candidate examinations. Created user accounts, checked timesheets, distributed salary tickets, and monitored feedback from external companies.
Copywriter
Profil ADV & PR
Nov 2015 - Mar 2016 (4 months)
Organized significant events including Mahle's 10 Years Celebrations and the Hella Driving Education Day. Managed PR and project management for the 'Our Body' exhibition and prepared an election campaign. Developed and implemented communication strategies for various projects, assisting with promotional materials.
Education
Degrees, certifications, and relevant coursework
University Politehnica Timisoara
Master Degree, PR and Digital Media
Completed a Master's degree focusing on Public Relations and Digital Media. Gained advanced knowledge and skills in strategic communication and digital content creation.
University Politehnica Timisoara
Bachelor's Degree, Communication and PR
Obtained a Bachelor's degree in Communication and Public Relations. Developed foundational skills in communication strategies, media relations, and public engagement.
Highschool Carmen Sylva
Highschool Diploma, Filology/Intensive English
Completed high school with a specialization in Philology and Intensive English. Focused on language studies and advanced English proficiency.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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